no microphone on child account

Discus and support no microphone on child account in XBoX on Consoles to solve the problem; I can't get the microphone to work. Any suggestions? Equipment: Xbox One S; XBox standard controller; pdp AG9+ headset If I start a party on the... Discussion in 'XBoX on Consoles' started by CaryClark1, May 10, 2019.

  1. CaryClark1
    CaryClark1 Guest

    no microphone on child account


    I can't get the microphone to work. Any suggestions?

    Equipment: Xbox One S; XBox standard controller; pdp AG9+ headset

    If I start a party on the child's account, the mic doesn't work.

    I can start a party on the parent's account and the mic works fine.

    The child's age is 13; all permissions are enabled.

    I've tried all the family settings to make sure that the child has permissions to chat. The child can hear other friends, but they can't hear him.

    Settings shows that the mic is on and the volume is turned up.

    The screen shows the headset and microphone, enabled, next to the battery.

    Speaking into the microphone is echoed in the headset earphones.

    I've tried restarting multiple times.

    I've tried different controllers (the controller works reliably with the parent account.)

    The mic worked for the child the first day he plugged it in; don't know what changed to make it stop working.

    :)
     
    CaryClark1, May 10, 2019
    #1
  2. CaryClark1 Win User

    no microphone on child account

    Some additional information:

    - this is not a hardware problem. The microphone works fine on the parents account

    - I created a new child account and gave it exactly the same permissions as the child account that does not work.

    The microphone works fine on the newly created child account.

    The party feedback showing that microphone works shows up for an instant when switching to the account that does not work.

    I tried resetting all family settings for the account that does not work, but that did not make a difference.
  3. fearsome fairy1 Win User

    no microphone on child account

    Is it showing the mic is active? If so if the mic still doesnt work after removing the account and placing the account back onto the account, make sure the party the child is in hasnt been muted, we had the similar situation and turned out that someone in
    the party had muted my child in the party. Hope this helps x
  4. Toshi Natsu Win User

    no microphone on child account

    Did you double check the family settings? Also, Could have been some sort of malfunction from plugging and unplugging microphone. Maybe take an air blower and use it on the bottom part of the controller. If non of these work I would recommend going to
    your nearest Microsoft Store. The service advisors there are great and would be more than happy to assist you in this matter.
  5. {Parity} Win User

    no microphone on child account

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  6. CaryClark1 Win User

    no microphone on child account

    I found a workaround. By assigning going to the working child's account, then Setttings : System : Devices & accessories : Headset : and changing 'Assigned to' to the working child's account, the non-working child's account now works. Bizarre. But it fixes
    my problem.
Thema:

no microphone on child account

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