No Microsoft support email?

Discus and support No Microsoft support email? in XBoX on Mobile to solve the problem; Why do I have to either post something here or call Microsoft's phone number for technical support? Shouldn't we have the option to just email them?... Discussion in 'XBoX on Mobile' started by Killer82498, Feb 1, 2019.

  1. Killer82498
    Killer82498 Guest

    No Microsoft support email?


    Why do I have to either post something here or call Microsoft's phone number for technical support? Shouldn't we have the option to just email them?

    :)
     
    Killer82498, Feb 1, 2019
    #1
  2. shadow of arman Win User

    Microsoft Support

    Hi!

    I'm not sure for which section you would want to contact Microsoft for so:

    1. To contact Xbox support you can go to support.xbox.com > contact us > when you select your preferred selection for your problem choose to not talk to a virtual agent and then select "Chat with Xbox Support" at the end.

    2. To contact Microsoft support for anything none-Xbox related go to support.microsoft.com and select "Ask the virtual agent" (this is a bot) while chatting to the virtual agent type in "I need to speak to a real person" which then the bot will reply "Tell
    me what you need help with so I can find the right person" so type in the problem you are having and let it connect you to a real support agent.

    Hope this helps and if it does please make sure to select this post as answered! :)

    Best of luck!

  3. Whitey Black Win User

    Microsoft support

    Any company have his issues. if you want you can explain you're problem and i try to help

    remember my assistance is as Ambassadors i just volunteer. But if i can help you. i do my best.
  4. XBF Nestor S Win User

    Microsoft support

    Hey again there Ethan,

    We suggest checking out the
    Original Post
    on this matter since a fellow XBF support agent has been troubleshooting on there.

    Also we would like to remind to follow our Xbox Forum Guidelines.

    Failure to follow these guidelines could mean some bad things and in some cases, an offense is extremely severe or high in number that it warrants further action outside the scope of a simple forum suspension.
    Please do not spam. No commercial posts or flooding the forum with useless content. Double, triple, etc. posting can also be considered spam.



    By participating in the Forums you agree to the Usage Guidelines (outlined below), the Xbox LIVE Terms of Use and Code of Conduct, and the Xbox.com Terms of Use and Notices; all of which can be found via the following links:





    Xbox LIVE Terms of Use: http://www.xbox.com/Legal/LiveTOU

    Xbox LIVE Code of Conduct: http://www.xbox.com/Legal/CodeOfConduct

    Xbox.com Terms of Use:
    http://www.xbox.com/legal/xboxComTOU

    https://www.xbox.com/en-US/Legal/CodeOfConduct CODE OF CONDUCT

    TERMS OF USE
    https://www.microsoft.com/en-us/servicesagreement/
  5. Smwutches Win User

    Microsoft support

    Yes, try a call back. You may also want to try contacting EA as well.
  6. ETHANLAMONT1 Win User

    Microsoft support

    Hi there and thanks first off i purchased UFC 3 Fight Night Champion edition that comes with the Fight Night Champion code through Xbox live messages 7-10 days later and it has been well over 2 months and i have still not received the code and ive tried
    for a refund but got denied and ive tried contacting support on the support for over 8 hours and got nowhere. Do you think it would be a good idea to request a call back.
Thema:

No Microsoft support email?

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