No profile associated with that email adress

Discus and support No profile associated with that email adress in XBoX Accessibility to solve the problem; Iam trying to download my xbox live account then after finishing the steps something popped up and said "There's no profile associated with that email... Discussion in 'XBoX Accessibility' started by TermedStew45, May 12, 2019.

  1. TermedStew45
    TermedStew45 Guest

    No profile associated with that email adress


    Iam trying to download my xbox live account then after finishing the steps something popped up and said "There's no profile associated with that email address. Check the email and try again." so I checked it and rewrote it then this popped up again, help
    me pleasae what shoul i do

    :)
     
    TermedStew45, May 12, 2019
    #1
  2. TermedStew45 Win User

    No profile associated with that email adress

    I tried going there and clicked on the "sign in" button at the top-right corner and it did not let me allow to type my email and password, an account just loaded in, it has a rabbit wearing a tuxedo as the profile picture and it said "Account manager for
    SurplusMoth6904" i don't even name ANY of my accounts like this, please help me, I don't know what is going on.
  3. XBF Eladio M Win User

    No profile associated with that email adress

    Hey TermedStew45

    Thank you for taking the time to post this on the Xbox Forums.

    Since you are doing this on you console, I'd like to know if you experience this signing into your account by using the

    Xbox
    website?

    If you don't receive the same message, try to download your account once more on your console.

    If you haven't already I recommend that you give this a try and let us know your results so, if needed, we can provide more assistance!
  4. XBF Crystal P Win User

    No profile associated with that email adress

    Hi there TermedStew45,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with logging into your Microsoft Account. I recommend to sign into
    Xbox.com to review your Xbox Profile. If the email associated is bring up the wrong gamer tag. I recommend to review your email credentials for the account. If the issue persists, try this
    article: Find your Microsoft account email address.

    Try this out and let us know the results.
  5. {Parity} Win User

    No profile associated with that email adress

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  6. Reklaw X Win User

    No profile associated with that email adress

    You're probably going to have to contact support and give them your information so they can help you make sure your info is correct and recover it. Xbox support
Thema:

No profile associated with that email adress

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