No Sound on Game is Frustrating

Discus and support No Sound on Game is Frustrating in XBoX on Consoles to solve the problem; I have an Xbox One X and I have recently purchased/downloaded Red Dead Redemption 2, Hitman Sniper, and Sniper 4. Problem is none of the gams have any... Discussion in 'XBoX on Consoles' started by CharleeCheez, Nov 13, 2018.

  1. CharleeCheez
    CharleeCheez Guest

    No Sound on Game is Frustrating


    I have an Xbox One X and I have recently purchased/downloaded Red Dead Redemption 2, Hitman Sniper, and Sniper 4. Problem is none of the gams have any sound. I have followed the directions regarding audio/video settings and nothing works.

    HELP someone...

    :)
     
    CharleeCheez, Nov 13, 2018
    #1
  2. SALISH SIX
    SALISH SIX Guest
    Halo 4 Sound Issues

    no sound at all with Halo 4, everything works just fine on other xbox games, how frustrating
     
    SALISH SIX, Nov 13, 2018
    #2
  3. Game Found!

    ^^^

    That sounds really bad and frustrating. Hope get fixed soon and not copied to others games the way it is working right now,
     
    IngameInstincts, Nov 13, 2018
    #3
  4. Frathos
    Frathos Guest

    No Sound on Game is Frustrating

    It's hard to offer advice without knowing what you are using, tell us about your setup. Are you trying to hear game sound on TV, headset or a receiver? What kind of TV, headset or receiver?
     
    Frathos, Nov 13, 2018
    #4
  5. XBF Erick C
    XBF Erick C Guest
    Hey there Charlee

    Sorry to hear you are running into this problem. Now are these new games the Only ones that are giving you audio problems or did the problem move on to All games on the console?

    I would definitely test out different HDMI cords, different HDMI ports on the TV, and of course just test a different TV as well to see if anything changes.

    If there is still no sound after trying out these different options it is possible that the console might need to be serviced. You can always go through

    Device Support
    to register the console, check on the Warranty status, And of course set up the Repair order.

    I hope this helps!
     
    XBF Erick C, Nov 13, 2018
    #5
  6. We need to know brand of TV, are you using a soundbar/receiver or headset? Is the soundbar/receiver connected via optical/TOSlink or HDMI? Thanks.
     
    MarsNeedsTacos, Nov 13, 2018
    #6
  7. Try reinstall the game and try clearing cache. Put
    your finger on the start button of the console for 10 seconds until it goes out.
    Then wait another 30 and turn it on again.
    After trying this, reinstall the game.
    It may work for you No Sound on Game is Frustrating :D.
     
    Chyrola Cuello, Nov 13, 2018
    #7
  8. No Sound on Game is Frustrating

    Have you tried changing the console sound settings under HDMI from stereo uncompressed to one of the other options and back again?
     
    coco meat train, Nov 13, 2018
    #8
  9. Jurgen1488
    Jurgen1488 Guest
    Hi, try reinstalling the game.
     
    Jurgen1488, Nov 13, 2018
    #9
  10. Hey there Charlee!

    Sorry to hear that you're experiencing these issues with your games.

    Since this is happening with all of the games, and none of the games are working after all the previously posted troubleshooting steps, then I would suggest something we call a soft reset of your console.
    It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

    Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
    will be removed) and have easy access to your internet network.

    Also make sure that you select the option denoted
    reset and keep my games and apps.

    Follow the steps here on
    How to reset your console to factory defaults on Xbox One
    and let us know how that helps with the issue





    Thanks
     
    XBF Esteban R, Nov 6, 2018
    #10
  11. XBF Esteban R Win User

    No Sound on Game is Frustrating

    Hey there Charlee!

    Sorry to hear that you're experiencing these issues with your games.

    Since this is happening with all of the games, and none of the games are working after all the previously posted troubleshooting steps, then I would suggest something we call a soft reset of your console.
    It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

    Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
    will be removed) and have easy access to your internet network.

    Also make sure that you select the option denoted
    reset and keep my games and apps.

    Follow the steps here on
    How to reset your console to factory defaults on Xbox One
    and let us know how that helps with the issue





    Thanks
  12. Chyrola Cuello Win User

    No Sound on Game is Frustrating

    Try reinstall the game and try clearing cache. Put
    your finger on the start button of the console for 10 seconds until it goes out.
    Then wait another 30 and turn it on again.
    After trying this, reinstall the game.
    It may work for you :D.
  13. MarsNeedsTacos Win User

    No Sound on Game is Frustrating

    We need to know brand of TV, are you using a soundbar/receiver or headset? Is the soundbar/receiver connected via optical/TOSlink or HDMI? Thanks.
  14. Jurgen1488 Win User

    No Sound on Game is Frustrating

    Hi, try reinstalling the game.
  15. Frathos Win User

    No Sound on Game is Frustrating

    It's hard to offer advice without knowing what you are using, tell us about your setup. Are you trying to hear game sound on TV, headset or a receiver? What kind of TV, headset or receiver?
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No Sound on Game is Frustrating

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