No sound xbox store and gamepass trailers

Discus and support No sound xbox store and gamepass trailers in XBoX on Consoles to solve the problem; Anyone else having this issue, my sound works when I play games or watch movies. But I have to use my phone to watch trailers. Anyone else having... Discussion in 'XBoX on Consoles' started by SlipCity549, Oct 27, 2019.

  1. SlipCity549
    SlipCity549 Guest

    No sound xbox store and gamepass trailers


    Anyone else having this issue, my sound works when I play games or watch movies. But I have to use my phone to watch trailers.

    Anyone else having this issue?

    :)
     
    SlipCity549, Oct 27, 2019
    #1
  2. IrvCor Fitness Win User

    No sound xbox store and gamepass trailers

    this fixed it for me. Thank you
  3. Puppy Fujo Win User

    No sound xbox store and gamepass trailers

    This is due to a new Store setting where audio for Autoplay videos is off by default. You will need to enable this setting to fix the behavior. There is a fix for it that has just been released to Xbox Insiders
    (Skip Ahead ring).
  4. VioletReign319 Win User

    No sound xbox store and gamepass trailers

    No reset has worked.

    I've messed with audio and video settings still no change.

    I have sound everywhere else on the console(menu, games, netflix) but not during xbox store trailers.
  5. SA1NT 0F LI3S Win User

    No sound xbox store and gamepass trailers

    It seems as though your Xbox is experiencing a bug. Restarting your console may alleviate this problem.

    Here’s how to Restart:

    1. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center.
    2. Select Restart console.
    3. Select Restart.
  6. goukiman Win User

    No sound xbox store and gamepass trailers

    Even a soft reset (unplugging) doesn't fix.
Thema:

No sound xbox store and gamepass trailers

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