“No valid payment options available” for Backwards Compatibility.

Discus and support “No valid payment options available” for Backwards Compatibility. in XBoX Games and Apps to solve the problem; So whenever I go to buy a backwards compatible title, it shows the prices of it in £ but then it all of a sudden it switches to US dollars and says i... Discussion in 'XBoX Games and Apps' started by conming96, Jul 11, 2019.

  1. conming96
    conming96 Guest

    “No valid payment options available” for Backwards Compatibility.


    So whenever I go to buy a backwards compatible title, it shows the prices of it in £ but then it all of a sudden it switches to US dollars and says i have no valid payment options available. I’m from the UK, and i have a debit/credit card on my Xbox One.
    It works with my regular Xbox One purchases. Even though the backwards compatible games are showing up on the United Kingdom store, they don’t seem to be available.

    Is there any way to fix or get around this please?

    Thank you.

    :)
     
    conming96, Jul 11, 2019
    #1
  2. XBF Felixx P Win User

    “No valid payment options available” for Backwards Compatibility.

    Hello conming96!

    Thanks for reaching out to Xbox forums support. I'm sorry to hear about your issue trying to make a backwards compatible purchase.

    Have you tried making the purchase online from the Microsoft / Xbox store webpage online?

    Are you able to make the purchase from an actual 360 console?

    I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your billing account and see what might be causing that issue.



    As
    provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Felix

    Xbox forums support
  3. F34RFU11SHOT Win User

    “No valid payment options available” for Backwards Compatibility.

    I had this i had to log in to the Microsoft store on my phone and download the 360 game for gold that way hope it helps
  4. Smwutches Win User

    giftcard

    It could depend on what you're purchasing. If you're purchasing backwards compatible games on the One, the Microsoft account balance is not a valid payment option.
  5. Smwutches Win User

    Xbox Games with Gold

    Ok thanks. One other thing, why cant i redeem Xbox 360 Backwards Compatible games on the Xbox One without a credit card?.
    The One store has never been updated to see the Microsoft account balance as a valid payment option for backwards compatible content.
  6. onyxishere Win User

    Not able to use Microsoft Account Money to buy XBOX 360 content

    Sorry to hear it. Currently currency cannot be used via xbox.com. I also do not think that option is available as a payment form for backwards compatible games.
Thema:

“No valid payment options available” for Backwards Compatibility.

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