noobs support team? where's my credit points?

Discus and support noobs support team? where's my credit points? in XBoX Rewards to solve the problem; It seem like I will never get my microsoft rewards credits, already 2 months waiting? clueless support team? why are you keeping me waiting? fix your... Discussion in 'XBoX Rewards' started by bettiche16DZ, Jun 17, 2018.

  1. bettiche16DZ
    bettiche16DZ Guest

    noobs support team? where's my credit points?


    It seem like I will never get my microsoft rewards credits, already 2 months waiting? clueless support team? why are you keeping me waiting? fix your buggy system ,I'm gonna get my credits point or I can forget them?

    :)
     
    bettiche16DZ, Jun 17, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Where's my credits ?

    Hello THE ME4T M4N,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    Since your purchases were pre-orders that were not completing any offer, they did not award any Credits.
     
    XBLRewards8, Jun 17, 2018
    #2
  3. THE ME4T M4N
    THE ME4T M4N Guest
    Where's my credits ?

    I have purchased both premium editions of FIFA 18 and COD WWii digitally but I have received no reward points for these purchases. How come ?
     
    THE ME4T M4N, Jun 17, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    noobs support team? where's my credit points?

    Hello bettiche16DZ,

    Your deposit was being prevented due to a mismatch between your UK Rewards Account region and your Singaporean Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft
    Account region at the time of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts
    a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location.
     
    XBLRewards8, Jun 18, 2018
    #4
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noobs support team? where's my credit points?

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