Not getting my fortnite skin

Discus and support Not getting my fortnite skin in XBoX Sales and Promo to solve the problem; So I recently got a xbox one S and it was the fortnite bundle but when I look inside there was no code just the disk. When i downloaded fortnite it... Discussion in 'XBoX Sales and Promo' started by luisvelazquez3, Feb 1, 2019.

  1. Not getting my fortnite skin


    So I recently got a xbox one S and it was the fortnite bundle but when I look inside there was no code just the disk. When i downloaded fortnite it just didn't give me the skin. I'm just wondering if I could get the code. Please and Thank You

    :)
     
    luisvelazquez3, Feb 1, 2019
    #1
  2. LegoNinja187 Win User

    Not getting my fortnite skin

    I'm assuming the disc was in a case like any other disc based game you get, have you checked inside the case for the code, as it could be there.
  3. XBF Diego M Win User

    Not getting my fortnite skin

    Hi Luis,

    Most of the time the codes that are included in the Xbox One S bundles will come in a sleeve where the codes for the content will be on the front and the back. Double check the sleeve that came with the bundle and check both sides. One side should be the
    code for the Battle Royal game and the other side should be for the Eon skin and the V-bucks bonus.

    If the code for the Eon skin and V-bucks bonus is not on the other side or not found in the bundle at all and Best Buy doesn't want to help you, then go ahead and contact Xbox customer support and see if they can help you. Just make sure you have your receipt
    available.

    1. Contact us here
    2. Select Xbox One
    3. Select See other options.
    4. Select Payment & Billing
    5. Select show contact options and go to step 4
    6. Select request a callback from support
  4. AhmaddFedaie Win User

    Not getting my fortnite skin

    Hey can you give me the Xbox for my card cause I bought a Xbox one S he didn’t give me the code
  5. luisvelazquez3 Win User

    Not getting my fortnite skin

    I did before writing. I bought it from Best Buy and they told me that they checked the box to make sure the sleeve was there and it was. But when I purchased it, I didn't get it.
  6. XBF Leslie D Win User

    Not getting my fortnite skin

    Hi there,

    As mentioned above the codes that are included in the Xbox One S bundles will come in a sleeve where the codes for the content will be on the front and the back. Double check the sleeve that came with the bundle and check both sides. If you still don't
    have it contact your retailer where you purchased the console, and if further assistance is needed contact our Live Support team.

    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.
Thema:

Not getting my fortnite skin

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