Not getting security code from Microsoft

Discus and support Not getting security code from Microsoft in XBoX Accessibility to solve the problem; I've been trying to access information and other categories in my Microsoft account to alter some settings, but the security code that is required is... Discussion in 'XBoX Accessibility' started by AJAPP, May 15, 2022.

  1. AJAPP
    AJAPP Guest

    Not getting security code from Microsoft


    I've been trying to access information and other categories in my Microsoft account to alter some settings, but the security code that is required is not getting sent to my number. After some time, I put in a request to change the number that is bound to the account. I waited for a bit to let the request go through, but I figured I should ask about getting the security code and linked phone number to work properly on this side.

    :)
     
    AJAPP, May 15, 2022
    #1
  2. XBF Crystal P Win User

    Ich kann für die Emailadresse meiner Tochter kein Microsoft-Konto erstellen [I can't create a Microsoft account for my daughter's email address]

    Hi there Sperok,

    Thanks for reaching out. I'm sorry to hear about the issue with not receiving the code for your Microsoft Account.

    I recommend to take a look at the following troubleshooting article:
    Microsoft account security info & security codes    .

    On the article, under the Paragraph Line - Troubleshooting security code issues:

    • I'm not getting my security code. What do I do?

    Try this and let us know the results.
  3. XBF Crystal P Win User

    microsoft account alias rename not working

    Hi there,

    Thanks for reaching out. I'm sorry to hear about the issue with receiving the code to help confirm a Microsoft Account.

    I suggest trying to use the following article:
    Microsoft account security info & security codes    . Please try the troubleshooting under the section Troubleshooting security code issues,
    I'm not getting my security code. What do I do?

    Try this and let us know the results.
  4. xxxTIMBURYxxx Win User

    USAGE LIMIT EXCEEDED

    If you see a "usage limit exceeded" error message when requesting a security code, this could mean the phone number has been used too many times in a short period of time, or that Microsoft detected something suspicious about the phone
    number.

    To better protect you and your information, Microsoft blocks the ability to request security codes from certain phone numbers when the risk of fraud is potentially detected.

    If you can't get a security code, or if your security code doesn't work, go to
    When you can't sign in to your Microsoft account and follow the instructions under
    I can't get a verification code.

    https://support.microsoft.com/en-us/help/12429/microsoft-account-cant-sign-in
  5. SomeOldSchool Win User

    We are sorry, the page you requested cannot be found. The URL may be misspelled or the page you're looking for is no longer available.

    Hello there,

    I think that additional security code is the authentication code you get by downloading the app authentication for Microsoft it's an extra security layer. Have a good day.

    Regards!
  6. T3chnlgydude Win User

    child locked out of account

    Hi generalligud

    Please try the solution below:

    Unlock your Microsoft account or Outlook email
    Applies to: Microsoft account

    • To help protect your account from fraud or abuse, Microsoft temporarily locks accounts when unusual activity is noticed. To unlock your account, sign in to your
      Microsoft account       and follow the instructions to get a security code.
    • If you can't get a security code, or if your security code doesn't work, go to When you can't sign in to your Microsoft account and follow the
      instructions under I can't get a verification code.

    Get more help with sign-in problems
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Not getting security code from Microsoft

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