Not happy.about the rewards the app offers.

Discus and support Not happy.about the rewards the app offers. in XBoX Rewards to solve the problem; Just downloaded the app for my xbox, opened it up and I'm being offered rewards that either I already have and can't claim, or my xbox won't allow me... Discussion in 'XBoX Rewards' started by lashed1, Jul 7, 2018.

  1. lashed1
    lashed1 Guest

    Not happy.about the rewards the app offers.


    Just downloaded the app for my xbox, opened it up and I'm being offered rewards that either I already have and can't claim, or my xbox won't allow me to claim.

    The first is purchase a xboxonex. I already have one. I click on the link and it tells me that it can't be found and to try again. As stated I already have a Onex bit I can't claim this reward.

    The second I'd for sea of thieves. I got this game on the day of release, I click the link and it takes me to the store but I can't claim the reward.

    The last one which showed up today is for the FarCry 5 season pass. I bought this already and again clicking the link tells me I already own it and it won't allow me to claim the reward.

    Now either way you look at this it's a.bad service. The rewards on offer shouldn't be something I already own and then can't claim. And if I do own them, and purchased them as a day one customer why are people who are late to the party getting rewarded over
    me being the first to celebrate these releases.

    It's a poor showing for a service for customers who are loyal to Xbox.

    :)
     
    lashed1, Jul 7, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Did not get 50k for One X or 6k for FarCry 5

    For help with the Microsoft Rewards program, you would need to contact their customer
    support.
    Keep in mind if anything was purchased before the offers began, they may not be eligible.

    You can see all current offers via the Microsoft Rewards app on the console or by going to http://account.microsoft.com/rewards There are different offers on the website than the ones listed on the app.
     
    Smwutches, Jul 7, 2018
    #2
  3. Smwutches
    Smwutches Guest
    no rewards showing

    Those are not Rewards offers so they would not show on the Rewards site.
     
    Smwutches, Jul 7, 2018
    #3
  4. Saul Marau
    Saul Marau Guest

    Not happy.about the rewards the app offers.

    I agree i have this problem as well
     
    Saul Marau, Jul 8, 2018
    #4
  5. JustAnotherJay, Jul 10, 2018
    #5
  6. lashed1
    lashed1 Guest
    I have emailed them twice about this now. Once was on Sunday and yesterday as well.

    Still awaiting a reply
     
    lashed1, Jul 11, 2018
    #6
  7. For feedback please visit here
    .
     
    Gamingboy177 (Sam), Jul 12, 2018
    #7
  8. Saeleth
    Saeleth Guest

    Not happy.about the rewards the app offers.

    Unfortunately I think this is an issue you will want to contact customer service directly for
     
    Saeleth, Nov 3, 2018
    #8
  9. Gamingboy177 (Sam) Win User

    Not happy.about the rewards the app offers.

    For feedback please visit here
    .
  10. Saeleth Win User

    Not happy.about the rewards the app offers.

    Unfortunately I think this is an issue you will want to contact customer service directly for 😀
  11. Saul Marau Win User

    Not happy.about the rewards the app offers.

    I agree i have this problem as well
  12. lashed1 Win User

    Not happy.about the rewards the app offers.

    Sorry to hear you are having issues. Have you tried contacting
    Microsoft Rewards Support
    ?
    I have emailed them twice about this now. Once was on Sunday and yesterday as well.

    Still awaiting a reply
  13. JustAnotherJay Win User

    Not happy.about the rewards the app offers.

Thema:

Not happy.about the rewards the app offers.

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