Not Migrated Yet

Discus and support Not Migrated Yet in XBoX Rewards to solve the problem; I've been directed here via a small chain of support requests that keep getting passed on to another department whether they can help me out or not.... Discussion in 'XBoX Rewards' started by OriginalFurie, Jul 7, 2018.

  1. Not Migrated Yet


    I've been directed here via a small chain of support requests that keep getting passed on to another department whether they can help me out or not. I'm hoping to get an engineer to help me out here.

    I was a member of Xbox Live Rewards for about seven years and I was a member of Microsoft Rewards long before the changeover too. I've been watching my Microsoft Rewards account for the changeover but, after noticing that nothing seems to have been added,
    I eventually got in touch with Microsoft Rewards support. They told me that my Xbox Live Rewards account hasn't been migrated yet, and advised that I put in a support request to find out what's going on.

    :)
     
    OriginalFurie, Jul 7, 2018
    #1
  2. Account Migrated to Russia

    ive been hacked 5 months ago migrated nothing yet
     
    op7imusPrIme92, Jul 7, 2018
    #2
  3. ngocphi
    ngocphi Guest
    FREE Fable III Game

    @miss ermine

    he confirmed later that he had a uk account and hadnt migrated yet to slovakia
     
    ngocphi, Jul 7, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Not Migrated Yet

    Hello OriginalFurie,

    We see that your Credits were successfully deposited on June 17th, and spent on a purchase on July 3rd, as stated on your commerce page (Sign in to your Microsoft account). However, we can only answer questions
    about Xbox Live Rewards. For any questions about your Microsoft Rewards Account after the transition, you should reach out to Microsoft Support via the link in the transition FAQ:

    Where do I go to get help, more information, or to give feedback?

    · If you have feedback about Microsoft Rewards, please send us an email at L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

    · If you need any help with your account after it transitions to a Microsoft Rewards account, contact us.

    · For additional information about the transition and your Xbox Live Rewards account, you can reach out to us on our dedicated Xbox Live Rewards support
    forum
    or on Twitter @XboxLiveRewards.

    · For more information about the Microsoft Rewards program, click here.
     
    XBLRewards8, Jul 9, 2018
    #4
  5. Those were rewards credits that I'd already cashed out. I still had points on the account (and gems) that I was told on the FAQ would be transferred to Microsoft Rewards. That hasn't happened yet.

    I used the link to reach out to them before coming here. They told me that my Xbox Live Rewards account definitely hasn't been transferred yet. They then told me there's nothing they can do about it as they can only deal with Microsoft Rewards. I was given
    another email address to contact by them, and the person on the other end of that directed me to this forum as the place I'll definitely be able to get help. And now you're saying the same as the first person and shifting me back to them.
     
    OriginalFurie, Nov 3, 2018
    #5
  6. OriginalFurie Win User

    Not Migrated Yet

    We see that your Credits were successfully deposited on June 17th
    Those were rewards credits that I'd already cashed out. I still had points on the account (and gems) that I was told on the FAQ would be transferred to Microsoft Rewards. That hasn't happened yet.

    However, we can only answer questions about Xbox Live Rewards. For any questions about your Microsoft Rewards Account after the transition, you should reach out to Microsoft Support via the link in the transition FAQ.
    I used the link to reach out to them before coming here. They told me that my Xbox Live Rewards account definitely hasn't been transferred yet. They then told me there's nothing they can do about it as they can only deal with Microsoft Rewards. I was given
    another email address to contact by them, and the person on the other end of that directed me to this forum as the place I'll definitely be able to get help. And now you're saying the same as the first person and shifting me back to them.
  7. XBLRewards8 Win User

    Not Migrated Yet

    Hello OriginalFurie,

    We see that your Credits were successfully deposited on June 17th, and spent on a purchase on July 3rd, as stated on your commerce page (https://commerce.microsoft.com/). However, we can only answer questions
    about Xbox Live Rewards. For any questions about your Microsoft Rewards Account after the transition, you should reach out to Microsoft Support via the link in the transition FAQ:

    Where do I go to get help, more information, or to give feedback?

    · If you have feedback about Microsoft Rewards, please send us an email at L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

    · If you need any help with your account after it transitions to a Microsoft Rewards account, contact us.

    · For additional information about the transition and your Xbox Live Rewards account, you can reach out to us on our dedicated Xbox Live Rewards support
    forum
    or on Twitter @XboxLiveRewards.

    · For more information about the Microsoft Rewards program, click here.
  8. op7imusPrIme92 Win User

    Account Migrated to Russia

    ive been hacked 5 months ago migrated nothing yet
  9. Miss Ermine Win User

    Account Migration working yet?

  10. thiennguyen8199 Win User

    Account Migration working yet?

    hello there

    when the tool comes around you can call them again

    then they will help migrate your account which will take up 6 weeks
Thema:

Not Migrated Yet

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