Not receiving my code

Discus and support Not receiving my code in XBoX on Consoles to solve the problem; Hi, I can't remember my password to save my life. I tried to reset it and my email is correct, but no code is sent. My subscription renews in 30... Discussion in 'XBoX on Consoles' started by Katacus, Jun 18, 2014.

  1. Katacus
    Katacus Guest

    Not receiving my code


    Hi,

    I can't remember my password to save my life. I tried to reset it and my email is correct, but no code is sent. My subscription renews in 30 mins and I don't get paid till next week. Is there any real help?

    :)
     
    Katacus, Jun 18, 2014
    #1
  2. a nativekiwi
    a nativekiwi Guest
    not receiving my code

    I pre order a copy of Tom Clancy's The Division from the Xbox store way before Xmas and I was told that I would have a Beta code sent to me, a week or more later I still do not have the code that I paid for. so all that I would like to is what know
    is what is going on with it. This is also not my first time missing out on playing a Beta because I never got code.
     
    a nativekiwi, Jun 18, 2014
    #2
  3. wkdplayboy
    wkdplayboy Guest
    PC + game codes

    i was advised by customer support "Lucy" to post here about me not receiving any of my codes.

    When will I receiving them?
     
    wkdplayboy, Jun 18, 2014
    #3
  4. Katacus
    Katacus Guest

    Not receiving my code

    I have spent the last two hours of my life trying the password reset and I am going in circles. Everything is correct with my account, but no code is being sent. I don't know what else to do but call my bank in the morning and report a fraud. It shouldn't
    not be this difficult.

    Good bye Xbox.
     
    Katacus, Jun 18, 2014
    #4
  5. Katacus Win User

    Not receiving my code

    I have spent the last two hours of my life trying the password reset and I am going in circles. Everything is correct with my account, but no code is being sent. I don't know what else to do but call my bank in the morning and report a fraud. It shouldn't
    not be this difficult.

    Good bye Xbox.
  6. XBLRewards8 Win User

    Not received my codes.

    Hello KaotikKnight,

    Have you checked the junk mail folder of your vault-registered email address? We have had reports of users mail being filtered there. Also, make sure you are looking for your prize email in your vault registered email. This is the email address you input
    manually when you registered for the vault. Since you put this address in manually, it may be different than your normal contact address.
  7. XBLRewards8 Win User

    Not received my codes.

    Hello KaotikKnight,

    Apologies for the inconvenience. We have determined a probable issue sending emails to that specific domain. We see that you have multiple different vault emails, and your other email addresses seemed to work as expected. While we investigate this issue
    with our mail provider, we will have our win fulfillment team message you via the forums with these codes. You can see your messages by accessing the message screen from the drop down menu that appears by clicking your gamertag in the top right corner of this
    page.
  8. KaotikKnight Win User

    Not received my codes.

    Hello ,

    Have you checked the junk mail folder of your vault-registered email address? We have had reports of users mail being filtered there. Also, make sure you are looking for your prize email in your vault registered email. This is the email address you input
    manually when you registered for the vault. Since you put this address in manually, it may be different than your normal contact address.
    I have checked my junk mail and there isn't any Xbox reward mail there.
  9. {Parity} Win User

    When will they be going out? And yes I did pre-order the digital version.

    I received my Alan Wake code yesterday. Still have not received the Window 10 code.
Thema:

Not receiving my code

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