Not receiving rewards points

Discus and support Not receiving rewards points in XBoX on Consoles to solve the problem; I haven't been getting my rewards points, is there a problem with my rewards account. d63dac95-cd45-4dcc-a9c2-4a7c14adef9c Discussion in 'XBoX on Consoles' started by Luke Cowan, Mar 15, 2014.

  1. Luke Cowan
    Luke Cowan Guest

    Not receiving rewards points


    I haven't been getting my rewards points, is there a problem with my rewards account.

    :)
     
    Luke Cowan, Mar 15, 2014
    #1
  2. L13R4513
    L13R4513 Guest
    Not Receiving Rewards Points

    I have been on Xbox LIVE (as well as XBL Rewards) for some time now, and I have made PLENTY of purchases, ranging from indie games, arcade games and add-ons as well as games on demand. Yet have I received my "First Marketplace Purchase" reward of 100 Microsoft
    Points. Not only this, is that my points from around November's surveys have been pending since then and I didn't know when they are supposed to be deposited or if my account is flawed (or neglected, lol).
     
    L13R4513, Mar 15, 2014
    #2
  3. Not receiving rewards points!

    Recent offers were for things like purchasing For Honor and unlocking achievements in it. Another was for spending $60 in a month/purchasing certain games (I pre-ordered the new Mass Effect game).
     
    Pystal-[xboxvenue], Mar 15, 2014
    #3
  4. outlawstar555 Win User

    not receiving rewards points

    just doesn't come up as pending either... and the gamerscore part should have happened before now i think...
  5. outlawstar555 Win User

    not receiving rewards points

    i reposted it in on that link. it has been about a week without it any change on the points jameser78.
  6. Photonimus Win User

    not receiving rewards points

    Payouts don't happen instantly, they give them around the beginning of the month, and only once you've built up 100 or more.
  7. XBLRewards8 Win User

    Not receiving reward points

    Hello DoA Banomann,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
    YOU! We've got your answer here.
    " (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
    as of July 2014.

    MyVIP had a recalibration for the last few years. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015
    and December 2016. We did not recalibrate this year (December 2017). Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    Furthermore, we see multiple Credit and deposit events for your account. You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit
    as currency from your commerce page at (https://commerce.microsoft.com/), where they will be listed as a refund with a negative amount.
  8. Smwutches Win User

    Reward Points not received

    The credits should show as pending about 15 days after the console shipped.
Thema:

Not receiving rewards points

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