Not receiving verification code

Discus and support Not receiving verification code in XBoX Sales and Promo to solve the problem; I have bought in-game items before via mobile. But now its asking for a verification code that is being sent to my mobile which i never receive And... Discussion in 'XBoX Sales and Promo' started by Mr Liquidifier, Jul 16, 2019.

  1. Not receiving verification code


    I have bought in-game items before via mobile. But now its asking for a verification code that is being sent to my mobile which i never receive And there is no option to receive the verification code on any email.
    Its not the mobile operators problem. Please help me out here. What do i do?

    :)
     
    Mr Liquidifier, Jul 16, 2019
    #1
  2. Mr Liquidifier Win User

    Not receiving verification code

    Did you even read what i wrote up there?? “ I have bought in-game items before via mobile.” Like i told before i have checked and tried everything but nothing seems to work. Im getting verifications codes and
    SMS for other stuff on my mobile except for xbox mobile payments. Ive cross checked everything, im just not

    receiving the code.
  3. Mr Liquidifier Win User

    Not receiving verification code

    Im sorry but I have checked, done and tried everything in the link you sent but it did not help me in any way. Im still not receiving a code and there is no option to receive it on any email. Please
  4. blueamcat Win User

    Not receiving verification code

  5. XBF Crystal P Win User

    Not receiving verification code

    Hi there Mr Liquidifier,

    Thanks for the update with the issue. I understand there is an issue with not receiving the code to the mobile. I recommend taking a look at the following:

    I'm not getting my verification code. What do I do?

    • There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you.
    Does your phone block calls or texts from unknown numbers?

    • If so, change your phone settings then choose I don't have a code. We'll send another verification code.
    Is your phone number or email address entered correctly?

    • To keep your information safe when you're signing in, we only show you the last two digits of your phone number or the first two characters of your email address.
    • To see if your security info is correct:
    • Sign in to your Security basics page with your Microsoft account.
    • Select Update info.
    • Choose a method that you know works, or choose I don't have any of these to replace your security info.

    I can't get text messages. Can I still get codes with my phone?

    • Yes, you can receive codes on a phone that doesn't use text messaging. When you add the phone number as security info, under
      Verify phone via: choose the Call option. You'll get automated phone calls that read the verification code to you instead of text.

    If the issue persists, have you tried updating your security information on the Microsoft Account?

    Give this a try and let us know the results.
  6. Dageto Kraft Win User

    Not receiving verification code

    check your cell phone number first to see that it is properly linked
Thema:

Not receiving verification code

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