Notice of enforcement

Discus and support Notice of enforcement in XBoX Accessibility to solve the problem; I received a notice of enforcement for inappropriate gamer pic and had my account suspended for 28 hrs. I am extremely disappointed with Xbox for... Discussion in 'XBoX Accessibility' started by DavidRay7, Apr 18, 2020.

  1. DavidRay7
    DavidRay7 Guest

    Notice of enforcement


    I received a notice of enforcement for inappropriate gamer pic and had my account suspended for 28 hrs. I am extremely disappointed with Xbox for enforcing an action of a pic that was in
    no way against Xbox live code of conduct. The pic was simply a screen shot of my character in Sea of Thieves, which is a game made by Rare which is owned by Microsoft. I did not get a warning just a notification
    that my account would be suspended with no way to dispute the issue.

    Is this a common theme around the Xbox live community? This seems really bizarre that someone can suspend your account with no way for you to dispute or address the issue if indeed there is something inappropriate. I have attached a pic of the so called
    "inappropriate gamer pic"

    Thanks,

    David
    Notice of enforcement [​IMG]


    :)
     
    DavidRay7, Apr 18, 2020
    #1
  2. Daft Badger Win User

    Notice of enforcement

    Just because you've been on live for a certain amount of time doesn't make you exempt from the rules.

    If you replied to someone with communications that violated the ToU/CoC then you run the risk of being suspended.

    Best to report & block anyone abusing you on live,don't respond.

    You can file for a case review here
    http://enforcement.xbox.com/Home/HowTo#sub-topic0-6
    if eligible & it's the only way to contact the enforcement team,they don't use the forums.
  3. steeledwand7664 Win User

    Notice of enforcement

    As long as you are following the Code of conduct which can be found here https://enforcement.xbox.com/en-US/home/codeofconduct then even if someone reports you then you will not get a notice of enforcement.

    Even if you mess up and send someone a message that is a violation of the code of conduct then your account is subject to an enforcement action if that message is reported.

    Most enforcement actions do give you the choice of a case review when going to the enforcment teams website enforcement.xbox.com where the enforcement team will reinvestigate the case and decide if they can lift the suspension sooner.

    The only way that the enforcement team can be reached is through the case review process. They do not monitor these forums nor do they monitor the chat rooms.
  4. JustAnotherJay Win User

    enforcement notice

    Details should also have been sent to the email address of the account that received enforcement action. I'd recommend checking the Enforcement page (http://enforcement.xbox.com) from the account in question as well as the details on the "How do I?" FAQ
    page here: https://enforcement.xbox.com/en-US/home/howTo#sub-topic0-0. You should also check out the Case Review page if you feel the action is unjust for some reason or not violating the Code of Conduct. In addition, 24 hour suspensions do you qualify for
    a case review.
  5. gds1972 Win User

    Enforcement Notice...

    Hi

    You should be able to find all of the information required on the
    Xbox Enforcement
    web site and if eligible you can also request a case review from here.
  6. Daft Badger Win User

    notice enforcement

    You should be able to see any enforcement action on your account on the enforcement site
    http://enforcement.xbox.com/home

    The enforcement team don't use the forums so no one here can tell you i'm afraid.
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Notice of enforcement

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