Old account - help!

Discus and support Old account - help! in XBoX Rewards to solve the problem; I redeemed an Xbox Gift Card for £25. Unfortunately it signed into my old microsoft account that I don't use or that is linked to my xbox live... Discussion in 'XBoX Rewards' started by GanjaMan027, May 14, 2018.

  1. GanjaMan027
    GanjaMan027 Guest

    Old account - help!


    I redeemed an Xbox Gift Card for £25.

    Unfortunately it signed into my old microsoft account that I don't use or that is linked to my xbox live anymore Old account - help! :( (This account I'm on now)

    Therefore I have £25 that I can't use.

    Is there anyway to get this refunded or transfered to my current xbox live / Microsoft account.

    Any help would be greatly appreciated as I'm gutted as it wad a birthday gift Old account - help! :(

    Thanks in advance

    :)
     
    GanjaMan027, May 14, 2018
    #1
  2. LandForGames
    LandForGames Guest
    HELP! old account.

    Hello, I'm very sorry to hear about this, I can see you don't speak english, but you didn't tell where you were from, I can help you out and give you your local country xbox support number, so you can contact xbox that way.
     
    LandForGames, May 14, 2018
    #2
  3. scapnwords
    scapnwords Guest
    HELP! old account.

    hello, first thing: i'm sorry for my bad english.

    my problem is very particular and in my point of view very sad.

    years ago im usually play on xbox 360 live and during a long time i earned a respectable amount of points by objectives in game.

    also i found a lot of friends thanks to xbox live service.

    today i buy an xbox console and i cant remember the email and the password of my old account.

    if i search my gametag i can find me, but im totally unable to sign up.

    i try everythings, using my memory i tried to find up the email or the password, but with no result.

    im very very sad for this. maybe someone that work in microsoft can unlock my profile.

    im very sorry to lost about 6 years of great playing.

    thanks to all.
     
    scapnwords, May 14, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Old account - help!

    Smwutches, May 14, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello GanjaMan027,

    This forum is for Xbox Live Rewards issues only. We do not handle billing issues.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    Old account - help!

    You would have to try contacting support and speak to billing to see if they can do anything. http://support.xbox.com/contact-us
  7. kRevali Win User

    Help for old account

    I searched for the GT mikyandjo using the Xbox App for Windows PC and couldn't find your profile, this may mean the account was deleted and all the info associated with it was lost.

    It could be worth trying to recover it but seems like is gone from Xbox Live.
  8. I aM Evans xx Win User

    Help With Old Account

    my landline is diconnect so i cant thats why i said its too much
  9. VernierSlake Win User

    Help With Old Account

    It's free from a landline.
  10. XBLRewards8 Win User

    Old account - help!

    Hello GanjaMan027,

    This forum is for Xbox Live Rewards issues only. We do not handle billing issues.
Thema:

Old account - help!

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