Old gamertag being displayed

Discus and support Old gamertag being displayed in XboX Insiders to solve the problem; [IMG] submitted by /u/itzwoottz [link] [comments] Discussion in 'XboX Insiders' started by /u/itzwoottz, Nov 7, 2019.

  1. /u/itzwoottz
    /u/itzwoottz Guest

    Old gamertag being displayed

    /u/itzwoottz, Nov 7, 2019
    #1
  2. PeteAshby Win User

    Problem: Recovery Account #2

    If you can still log into the account on the old xbox, then the email address is displayed in the upper right hand corner where the gamertag is displayed. It loops back and forth between the two. If you aren't seeing it there, you can set the email address
    to display by going to Settings > Profile > Account Security > Display Microsoft Account. Then use account.live.com to reset the password on the account.

    If you don't have access to the old console, you will need to contact support and verify the account with your Gamertag and personal information. Once doing this, they will be able to provide the email address and guide you through password reset.

    Best of luck!
  3. XBF Eladio M Win User

    Gamer tag fix for XBox one

    Hey QueenGucci

    Thank you for taking the time to post this on the Xbox Forums. We understand that you wish to make adjustments to how your Gamertag is currently being displayed.

    The way your Gamertag is being displayed with that additional symbol and set of numbers is all part of the new Gamertag change update.

    We here on the Xbox Forums do not have the means to make any configuration to the way your Gamertag is perceived by others.

    I would like to refer you to review the
    Gamertag update FAQ
    for further information on this matter.

    I hope this is of some use to you.
  4. Klokkwork Win User

    Dead gamertags

    There's no real process for getting old gamertags released. Those gamertags belong to someone, regardless of whether they're being used for Xbox or not. And just because they're not being used for Xbox doesn't mean they're not being used period. There
    used to be a program where old gamertags that for sure weren't being used were being recycled, but then, as I understand it, people started snatching them up and selling them, which is against the Terms of Use, so the program was retired.
  5. Multijirachi Win User

    Xbox One "Real Name"

    Upon further investigation I have found the root cause of this issue, wherein now old XBL accounts are being forced to update their info with a display name. This does NOT work well for me, as with the previous set up my PC was seperate from my Xbox; I could
    use my Gamertag as my Xbox Persona and keep my real name on the PC. Fix this microsoft.
  6. Marty83-329FF135-FD4 Win User

    Gamertag not Changing

    I talked to a mate in my friends list and he says the old Gamertag is still showing up on his end. It is also displaying the old one currently for these posts.

    I might have to wait 3-4 days like you did? It's a shame it takes so long...
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Old gamertag being displayed

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