Old gamertag system: How to change the old gamertag?

Discus and support Old gamertag system: How to change the old gamertag? in XBoX Games and Apps to solve the problem; Hello! I hope you are having a great day! I have a problem: I need to change my gamertag suffix on the old system and keep the new one. I whould not be... Discussion in 'XBoX Games and Apps' started by TudbuT, May 23, 2020 at 5:23 AM.

  1. TudbuT
    TudbuT Guest

    Old gamertag system: How to change the old gamertag?


    Hello! I hope you are having a great day! I have a problem: I need to change my gamertag suffix on the old system and keep the new one. I whould not be okay with paying... I whould in that case rather create a new account - What do you recommend?

    TIA!

    :)
     
  2. XBF Brad A Win User

    Old gamertag system: How to change the old gamertag?

    Hello Tudbut,

    Thanks for reaching out to the forums. We understand you have question on gamertag change. There is no old system any longer. The whole gamertag change has been updated. You can read over the

    gamertag FAQ
    for more information. If you already have used the free one, and it asks for a fee. You would need to pay the fee.

    Thanks,

    Brad
  3. HackingSpartan8 Win User

    Gamertag

    Hello, there is no need to contact support. Your son has the correct gamertag, which was changed under the new system. Games still use the old system and will display the old gamertag until 2020. Even then only new games and certain old games will support
    the new system. There was an option to change the 'old system' gamertag while you were creating the new one but now it's too late to do it for free.
  4. ArminatorX Win User

    Having a double gamertag issue

    Xbox is currently changing the Gamertag system.

    During that transition period, you might see your old gamertag as well as your new one.

    Current and older games that don't know of the new Gamertag system will still show your old Gamertag. And it can take until 2020 until the full transition to the new Gamertag system works in all games.

    So currently what you see is not an error. It's just how Gamertags are handled during this transition to the new Gamertag system.
  5. Smwutches Win User

    Something is wrong with this update for gamertag custom. And i hate it.

    Because that's just how the new system is. Gamertags are limited to 12 characters to accommodate the suffix if needed. Anyone who already had a gamertag from the old system that was over 12 characters is allowed to keep it, but they will lose it if they
    change the tag.
  6. Smwutches Win User

    Something is wrong with this update for gamertag custom. And i hate it.

    Because that's just how the new system is. Gamertags are limited to 12 characters to accommodate the suffix if needed. Anyone who already had a gamertag from the old system that was over 12 characters is allowed to keep it, but they will lose it if they
    change the tag.
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Old gamertag system: How to change the old gamertag?

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