Old xboxlivefamily email

Discus and support Old xboxlivefamily email in XBoX Accessibility to solve the problem; My xbox account has an old xboxlivefamily.com email alias, and when logging into my Ubisoft club account I can't remember the password so I can link up... Discussion in 'XBoX Accessibility' started by Peanuts17, Mar 26, 2020.

  1. Peanuts17
    Peanuts17 Guest

    Old xboxlivefamily email


    My xbox account has an old xboxlivefamily.com email alias, and when logging into my Ubisoft club account I can't remember the password so I can link up Twitch Prime. It allowed me to add the email to google but it wont allow emails to come in. My question
    is why can this email be used to make accounts and passwords and such, but won't allow emails to come into it.

    Sidenote: I does not allow alias switching i.e @Outlook or @Live

    I'd love a response

    :)
     
    Peanuts17, Mar 26, 2020
    #1
  2. XBF Brad A Win User

    Old xboxlivefamily email

    Hi Peanuts,

    Thanks for reaching out to the forums. We understand you have a question with email. Any valid email can be used, for example an old work email that is no longer working. If the email on your Microsoft account is XBoxlivefamily you can

    change it to a different email
    . You could use a g-mail yahoo or other email not Microsoft domains.

    Thanks,

    Brad
  3. XBF Brad A Win User

    Old xboxlivefamily email

    Hello Fellow gamer,

    Thanks for reaching out to the forums. When you go to Contact Us,follow these steps to request a call from
    support:



    • Step 1 ----click on Contact us
    • Step 2 ----under what you having trouble with select Subscriptions & billing
    • Step 3-----under what is the issue I can't redeem a code then hit next

      Step 4 ----scroll down to select request a call

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.

    Brad
  4. Peanuts17 Win User

    Old xboxlivefamily email

    Hi! Thanks for the response. Buy my problem is that to get the prompt to reset my Ubisoft Club password it gets sent to the xboxlivefamily email, which doesn't let me access any emails sent to it. The alias doesn't get that account's emails.

    Hope to hear back.
  5. DylanM819 Win User

    Xboxlivefamily Email

    Hi Genevieve,

    It is a personal account that has been set up for many years, under the old family xbox live plan.
  6. iareBRENDEN Win User

    Xboxlivefamily Email

    https://answers.microsoft.com/en-us...l-adress/49b87976-d63f-46ff-9f0b-98ddf7a2616b

    I'm unfamiliar with this email domain, but found a past thread here that might help you eith th alias problem.

    I would also google "xboxlivefamily email" and take a look at some results. It seems like these emails were automatically generated by Microsoft years ago when family account were possible. They were for login purposes and never meant to recieve emails.
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Old xboxlivefamily email

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