on minecraft load screen it says"failed to sync user data"

Discus and support on minecraft load screen it says"failed to sync user data" in XBoX Games and Apps to solve the problem; help I LOVE this game but it does not work!!! So I hope you can fix it thx! I added a comment on the store so please read it please! thx!... Discussion in 'XBoX Games and Apps' started by JoniBanks, May 23, 2019.

  1. JoniBanks
    JoniBanks Guest

    on minecraft load screen it says"failed to sync user data"


    help I LOVE this game but it does not work!!! So I hope you can fix it thx! I added a comment on the store so please read it please! thx!

    :)
     
    JoniBanks, May 23, 2019
    #1
  2. Cowgrlzroc Win User

    on minecraft load screen it says"failed to sync user data"

    Try power cycling your Xbox first. Press and hold the power button on the front of the console for several seconds until the Xbox shuts completely off. Unplug the Xbox power cord from the back of the console for 1-2 minutes. Plug it back in and turn it
    on. I usually reset my router at the same time for a fresh reset of the system. Once everything has reset, try logging back into your game.

    Best wishes,

    Cowgirl
  3. annix Win User

    Failed To Sync User Data

    I have a couple steps for you, first off, complete a hard rest following the steps below exactly as I’ve written them : Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug
    the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

    If this does not work then do a factory reset, following the instructions at th link below, and choosing the “keep my games and apps” option.

    https://support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults

    Give both of those things a try and then let us kmow how it goes. Cheers!
  4. XBF Javier R Win User

    Failed To Sync User Data

    Hello there,

    We understand that you are experiencing issues concerning the save files for your games on your Xbox One console not syncing properly.

    Our recommendation here, please attempt to follow our Syncing Xbox One game saves to the cloud error messagessupport
    article for direct reference to what you can try in order to resync your cloud saves.

    Try this for us and then let us know if this helped.

    Best wishes!
  5. F34RFU11SHOT Win User

    Failed To Sync User Data

    I get this all the time it will go to 16% and fail then slightly go up and it repeats its self i just had to keep doing it until it finished
  6. XBF Javier R Win User

    Minecraft Error

    Hello John,

    We understand that you have an inquiry in regards to Minecraft failing to sync your user data on your Xbox One console.

    The syncing of user data is important in order to properly load your saves for each specific game. If the sync is cancelled, the saves can then become lost.

    A way to get the saves to properly sync is to ensure that there are not any network errors when checking the
    current network status.

    Another recommendation is to try following our Xbox One cloud game saves: FAQ support article for direct assistance with
    cloud saves.

    Try this and let us know if this works.

    Best wishes!
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