Oneguide in Australia not working correctly now

Discus and support Oneguide in Australia not working correctly now in XBoX Games and Apps to solve the problem; The Oneguide XboxOne TV tuner still displays the freeview channels and live TV but the program information has been unavailable for over 2 weeks now.... Discussion in 'XBoX Games and Apps' started by Allicit, Nov 29, 2019.

  1. Allicit
    Allicit Guest

    Oneguide in Australia not working correctly now


    The Oneguide XboxOne TV tuner still displays the freeview channels and live TV but the program information has been unavailable for over 2 weeks now. The only program information that can be seen is when watching a channel, which can still display the
    current show plus the next show. This is currently useless and for all those that purchased the Xbox, in this case the XBOneX was bought for an all in MSFT solution for watching TV. This is a deal breaker and currently the device is not fit for purpose. The
    removal of kinect and now Cortana functionality does nothing to instill hope in microsoft and consumers. Not everoney uses or bought the Xbox for gaming. Users never received the promised PVR functionality for TV and now the tuner is also not fit for purpose.
    Can anyone shed some light on when this will be fixed????????

    :)
     
    Allicit, Nov 29, 2019
    #1
  2. StefEBear Win User

    Oneguide in Australia not working correctly now

    This isn't a solution.

    It seems that Microsoft is not transmitting the OneGuide Data anymore.

    As someone that uses the Xbox for a lot of Free to Air TV, this was a great service.. but now....... If it's not fixed soon, I'll be using my Xbox a LOT LESS and won't be looking to upgrade any time soon.
  3. Demonslayer4000 Win User

    Oneguide in Australia not working correctly now

    I'm having the same fault been an issue for two almost 3 weeks now...
  4. x Sarasaurus x Win User

    Oneguide in Australia not working correctly now

    Hi there

    Sorry to hear about the trouble you are experiencing.

    Im not sure if this might be of assistance to you. But there is a xbox one guide trouble shooting list you can go through. Here at Oneguide
    support


    Hopefully there will be a solution to help you, or perhaps another fellow member from the community may have a solution for you.
  5. UkeCanToo Win User

    Oneguide in Australia not working correctly now

    Same thing for same amount of time. If Microsoft are no longer supporting this we should be entitled to a refund under Australian Consumer Law. An advertised feature is no longer working so it's not fit for purpose. Microsoft please fix this.
  6. Allicit Win User

    Oneguide in Australia not working correctly now

    I may give that a try or go in and visit the staff at the Microsoft store in the city. I'm just worried that Microsoft might be depreciating support for the service like they have with almost every other consumer centric device. Band, Windows phone, cortana
    etc. I have almost zero faith in anything much they develop staying around.
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Oneguide in Australia not working correctly now

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