Online Privacy Settings

Discus and support Online Privacy Settings in XBoX on Mobile to solve the problem; I am trying to change the setting "You can join multiplayer games" to allow, but when I click submit, the page reloads, and it is back to block, so I... Discussion in 'XBoX on Mobile' started by FernandoRubio3, Aug 10, 2019.

  1. Online Privacy Settings


    I am trying to change the setting "You can join multiplayer games" to allow, but when I click submit, the page reloads, and it is back to block, so I can't change it. How do I make it save?!

    :)
     
    FernandoRubio3, Aug 10, 2019
    #1
  2. Geth Win User

    Online Privacy Settings

    Are you the only account on the Xbox?

    If not are you under parental locks on the account?
  3. XBF Paul M Win User

    Privacy & Online settings

    Hiya!

    Paul from the Xbox Forums Team here to assist, it sounds like you're experiencing an issue with the child privacy settings. I definitely understand how frustrating that issue can be. Luckily we do have a support article to help with just that. Here is the

    link to the support article
    . I hope you're able to fix the issue. Please let us know how it goes.

    Happy Gaming!

    Paul Xbox Forums Team!
  4. fredgiblet Win User

    Privacy and Online Settings

    That won't actually do what you want anyway. To promote your account to adult status you have to use an Xbox, the settings on that page will just set the permissions, not remove the child status on your account. The ONLY way to promote your account is
    to download your profile onto an Xbox and go to Settings -> Account -> Promote Account (it may be on a panel to the right.) You also have to be over 18 for it to work as determined by the birthdate on your account at account.live.com Support can't do it
    because reasons.

    You can also set up My Family on windowsphone.com using your parent account and just use the account as a child.
  5. Njal the Blue Win User

    Online Privacy Settings

    Your account sounds like it may well be set as a child account. In which case, you will need the parent account to alter your online privacy to allow multiplayer access.
  6. PR0SPECTING Win User

    Privacy and Online settings

    My bad, i was not using the parent email. it should state it wants the parent account rather than just a microsoft account...
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Online Privacy Settings

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