Online status unknown

Discus and support Online status unknown in XBoX Accessibility to solve the problem; I changed my xbox email and password after that my online status is unknown and i cant play in my account,when take it off my xbox and put it back it... Discussion in 'XBoX Accessibility' started by KGT slow, Aug 1, 2019.

  1. KGT slow
    KGT slow Guest

    Online status unknown


    I changed my xbox email and password after that my online status is unknown and i cant play in my account,when take it off my xbox and put it back it says that i have to select a color and everything a new account is, im so worried

    :)
     
    KGT slow, Aug 1, 2019
    #1
  2. steeledwand7664 Win User

    Online status unknown

    After changing you email address did you remove your profile from the xbox and add it back with the new email address?
  3. Immortal Human Win User

    Online status Unknown

    Yes like I said, above I tried that. When I signed back on I got an error message, when I go into content restrictions on the xbox it says, "Your content restrictions are in effect, but cannot be changed until we connect to the service". When I got into
    privacy it says " There is a temporary problem with the service. Please try again". I get that problem with almost everything I try to access
  4. FreakRoach Win User

    Online status unknown

    What does your Xbox show in your NAT status? To check your NAT status go to Home > Settings > Network Settings. Your NAT type will show under ‘Current Network Status’.

    If it's strict then you might not be able to join online games. You'll need to fix it in your modem/router.
  5. OK Fowl Win User

    Online status unknown

  6. XBF Erick C Win User

    Online status unknown

    Hey there Reece,

    Sorry to hear you are running into these problems. Go ahead and take a look at this support article for

    Help with your Xbox One network connection
    . Just go ahead and follow it closely and let us know if this has helped.

    Also if you are seeing any error messages when running your
    Network connection
    or
    multiplayer connection
    , you should be able to get specific troubleshooting for the specific message.

    I hope this helps.
Thema:

Online status unknown

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