Order for Custom XBOX One Controller stuck on "pending"

Discus and support Order for Custom XBOX One Controller stuck on "pending" in XBoX on Consoles to solve the problem; Hey. I ordered XBOX One Controller from the store, using design lab. I was happy with the effect, placed order, payed immediately, and my order is... Discussion in 'XBoX on Consoles' started by VVicher, Feb 19, 2020.

  1. VVicher
    VVicher Guest

    Order for Custom XBOX One Controller stuck on "pending"


    Hey.

    I ordered XBOX One Controller from the store, using design lab. I was happy with the effect, placed order, payed immediately, and my order is stuck on "Pending" status since 4 Feb 2020. What's going wrong with my order? From what i understood i should receive
    my controller by today, but still i don't know anything about it.

    Regards

    :)
     
    VVicher, Feb 19, 2020
    #1
  2. Smwutches Win User

    Order for Custom XBOX One Controller stuck on "pending"

    You would need to contact
    Microsoft Store support
    for more information, but I believe the controllers may be delayed due to the coronavirus.
  3. Fiv5 Alopage Win User

    Order for Custom XBOX One Controller stuck on "pending"

  4. Mr Ice Tea Win User

    POST HERE if your Xbox ONE pre order did not arrive on Day ONE

    They want to cancel my xbox one day one pre order cause it's stuck at custom and wanna make me do a new order! It's literally 3 hours away from me I ain't waiting another week to receive it. Microsoft tells me one thing about the shipping status and then
    when I call ups they say I don't know why Microsoft is telling you that it's still stuck at customs like the worst customer service! They should give everyone who didn't receive it on day one a compensation free game or even Microsoft points I'll be happy.
    Worst customer services and the worst time I've had ordering online for a pre order, Microsoft really needs to step there game up..
  5. Spazpol Win User

    Controller still pending

    So I ordered my custom controller on January 31st and it is now February 16 and it still says it is pending, contacted support and they said it was charged abd should contact store support. Second time and they are closed i work days and get off
    late a lot anyway just hopping to get this resolved
    Custom controllers do take a while to ship, however you will need to contact microsoft support during their operating hours if you need a status update or speak to a microsoft agent that can assist with the order.
  6. F U I D C Win User

    Xbox controller?

    It just looks like a regular custom controller to me one that you special order.
Thema:

Order for Custom XBOX One Controller stuck on "pending"

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