Order pending

Discus and support Order pending in XBoX on Consoles to solve the problem; I recently ordered a custom controller from the design lab and its been about 3 days now and my order is still pending. I would like to know how long... Discussion in 'XBoX on Consoles' started by xavierreynoso, Jun 3, 2020.

  1. Order pending


    I recently ordered a custom controller from the design lab and its been about 3 days now and my order is still pending. I would like to know how long will it take for my controller order to go through and how long shipping will take for it.

    :)
     
    xavierreynoso, Jun 3, 2020
    #1
  2. bowski477 Win User

    Pending order

    Hi Jaque, this thread is pretty old. You'll want to
    create a new thread
    to describe your issue to receive better assistance. Thanks!
  3. Smwutches Win User

    Pending order

    I don't doubt that you saw that, I'm just stating that how you've been charged is correct.
  4. Smwutches Win User

    Pending order

    Design lab controllers are actually charged immediately since it is a customized item. That means the order has been accepted and has gone into production. Once it ships you will receive an email with tracking. It can take 2-3 weeks to receive the controller.

    https://xboxdesignlab.xbox.com/en-us/faq

    I have been charged for my controller, but I have not received a shipping tracking number.

    You were charged for your controller at the time it began to be built. It can take up to two weeks between that time and when you will receive a tracking number. You will receive an email with the tracking number once your
    controller ships.
  5. ArminatorX Win User

    Pending Order

    From whom did you buy a digital code?

    You usually don't buy codes from Microsoft as you usually buy items directly from Microsoft.

    If you bought the code from a reseller like Amazon or some other store, you will have to contact the store about the whereabouts of the code.
  6. Eden0032 Win User

    pending order

    Depends where you're from - at the moment, with the ongoing global pandemic there are some delays for all companies shipping to their customers, not just Microsoft. I would imagine you'll have received it within the next week or so, depending on where
    you're located.
Thema:

Order pending

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