Ordered a game, paid for it, but in my history it says that it's cancelled?

Discus and support Ordered a game, paid for it, but in my history it says that it's cancelled? in XBoX Accessibility to solve the problem; A few hours ago I bought a game (Rugby 18). I orderd it from my phone as I don't have a creditcard (I've done this a couple of times before). I... Discussion in 'XBoX Accessibility' started by Jup1ter, May 8, 2019.

  1. Jup1ter
    Jup1ter Guest

    Ordered a game, paid for it, but in my history it says that it's cancelled?


    A few hours ago I bought a game (Rugby 18).

    I orderd it from my phone as I don't have a creditcard (I've done this a couple of times before).

    I paid as usual and went to my xbox one where I downloaded the game. After it was done with downloading I wanted to play the game ofcourse. However it said that I haven't paid for the game! (My money is already gone on my bank-account). And when I go to
    my purchase history it says it's cancelled.

    But I already paid

    What to do?

    :)
     
    Jup1ter, May 8, 2019
    #1
Thema:

Ordered a game, paid for it, but in my history it says that it's cancelled?

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