Overwatch in-game chat not working for only my account

Discus and support Overwatch in-game chat not working for only my account in XBoX Games and Apps to solve the problem; My in-game chat stopped working a couple of months ago. I mostly ignored the issue assuming it was a setting of some kind. When I went to fix the issue... Discussion in 'XBoX Games and Apps' started by DvineSlayer3157, Mar 6, 2020.

  1. Overwatch in-game chat not working for only my account


    My in-game chat stopped working a couple of months ago. I mostly ignored the issue assuming it was a setting of some kind. When I went to fix the issue recently, I discovered that no matter what settings I use in-game or on my Xbox Live account it still
    does not work. Any time I join a channel (team, group, or match) I just have a mute icon next to my name. To be clear, I made sure that in-game chat worked on Destiny 2, and it was fine.

    I also tested with the same controller and chat headset for other accounts on my xbox, and they are all able to use Overwatch in-game chat.

    I contacted Blizz, they stated that my account had been silenced. After poking them several times about it, they finally blamed Microsoft stating that MS applied the silence and that I needed to contact them. The issue is that I have no actions against my
    Xbox account. I would open a ticket for MS to look at it, but it seems that a simple ticket system does not exist. Furthermore, the talk to a person thing (chat support) spins for over an hour without ever giving me a person to talk to.

    Anyone have any idea where to go from here?

    :)
     
    DvineSlayer3157, Mar 6, 2020
    #1
  2. blueamcat Win User

    Overwatch in-game chat not working for only my account

    Did you have anything show up in the past at enforcement.xbox.com ?

    That's the only place that Microsoft would show any past enforcement actions.

    And that is odd, as Microsoft only does suspensions on accounts, not third party games.
  3. scarface2003766 Win User

    GAME CHAT on fortnite

    When i enter the game it says I'm in console voice chat only

    My friend got my account and it worked there

    Yes only fortnite
  4. jamiemaitland Win User

    Overwatch team chat not working

    Hey there, if this problem still persists I have a few things you can try.

    Make sure you have team chat turned on, to do this launch your game and go to options > sounds > Team voice chat and set it to auto join, also make sure your match voice chat is turned on.

    Make sure if you have parental controls on that they aren't prohibiting your ability to speak and hear others online.

    Make sure you aren't in a party

    If this hasn't helped please contact Microsoft Support
    here
  5. Ice DjKilla Win User

    Works only in-game chat

    Make sure your NAT Type is Open. (Same with your friends)

    If your NAT Type is Moderate or Strict, you may not be able to communicate or play with everyone.

    In which, you would need to open some ports on your router, so your Xbox can communicate properly over your network.
  6. vBabyDolly Win User

    Works only in-game chat

    Hello! Can you please tell me which console you are currently using to play on xbox live?
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Overwatch in-game chat not working for only my account

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