Owned game no longer downloadable?

Discus and support Owned game no longer downloadable? in XBoX Games and Apps to solve the problem; I purchased Perfect Dark on sale a few weeks ago when it was $1.99. I played it a bit, then later I had to delete it to make room for another game... Discussion in 'XBoX Games and Apps' started by Omniel118, Jan 1, 2014.

  1. Omniel118
    Omniel118 Guest

    Owned game no longer downloadable?


    I purchased Perfect Dark on sale a few weeks ago when it was $1.99. I played it a bit, then later I had to delete it to make room for another game installation. Now when I try to download it, XBox Live tells me I have to buy the game rather than give me
    the option to download it again. Can someone investigate and please fix this? Thank you for your time.

    :)
     
    Omniel118, Jan 1, 2014
    #1
  2. Daft Badger
    Daft Badger Guest
    Owned games no longer available to install

    Bit weird.Did have a look last night & I only had the option to buy the deluxe version,might be something to do with the season pass being free now.

    Glad it's sorted for you.
     
    Daft Badger, Jan 1, 2014
    #2
  3. Hirsute Dave
    Hirsute Dave Guest
    Owned games no longer available to install

    And it seems to have resolved itself but I still have no idea why it disappeared in the first place....
     
    Hirsute Dave, Jan 1, 2014
    #3
  4. Owned game no longer downloadable?

    Omniel118,

    Have you checked your download history to see if this item is there? To check your download history you can try one of the following 2 methods:

    Download History from the Xbox 360 Console

    1) Sign in to Xbox LIVE using the gamertag that you used when you originally purchased the content.

    2) Go to settings and select Account.

    3) Select Download History.

    4) Browse your download history and find the item you want to download again.

    5) Select the item, and then select Download Again.

    Download History from the Xbox.com Website

    1) Go to https://live.xbox.com/en-US/download/history

    2) Once signed in your should see any content you have tried to download

    3) Find Tomb Raider and click Add to Queue.

    The next time the Xbox is connected to Xbox Live it will be added to the Active Downloads queue, which is where I believe you were initially looking. Let us know if this helps.
     
    eG x Thee Elf, Jan 1, 2014
    #4
  5. ZenKiller08 Win User

    Bought game and no longer own it..

    I have never had a game taken away from my account. This is definitely a case for Microsoft Customer Support. Please contact support about this issue!
  6. eG x Thee Elf Win User

    Owned game no longer downloadable?

    Omniel118,

    Have you checked your download history to see if this item is there? To check your download history you can try one of the following 2 methods:

    Download History from the Xbox 360 Console

    1) Sign in to Xbox LIVE using the gamertag that you used when you originally purchased the content.

    2) Go to settings and select Account.

    3) Select Download History.

    4) Browse your download history and find the item you want to download again.

    5) Select the item, and then select Download Again.

    Download History from the Xbox.com Website

    1) Go to https://live.xbox.com/en-US/download/history

    2) Once signed in your should see any content you have tried to download

    3) Find Tomb Raider and click Add to Queue.

    The next time the Xbox is connected to Xbox Live it will be added to the Active Downloads queue, which is where I believe you were initially looking. Let us know if this helps.
  7. {Parity} Win User

    Bought game and no longer own it..

    Does your purchase history show that purchase?
  8. Jaxpug Win User

    Bought game and no longer own it..

    This is what has made me concerned for our digital gaming future. What if the parent company can rescind your purchaser whenever they want? I doubt this is the case for you. Im sure customer support will clear this right up.
  9. Vinniebe86 Win User

    Bought game and no longer own it..

    Contact support they might help.
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Owned game no longer downloadable?

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