Page dépanner (troubleshoot)

Discus and support Page dépanner (troubleshoot) in XBoX on Consoles to solve the problem; Bonjour Depuis plusieurs jours,ma xbox one a un problème. Lorsque que je l'allume cela me mets sur la page troubleshoot. Sur cette page je suis... Discussion in 'XBoX on Consoles' started by véro fred et les 4, Oct 22, 2019.

  1. Page dépanner (troubleshoot)


    Bonjour

    Depuis plusieurs jours,ma xbox one a un problème.

    Lorsque que je l'allume cela me mets sur la page troubleshoot.

    Sur cette page je suis bloqué car si j'appuie sur le bouton continuer cela me fais un écran noir et si je veux la réinitialiser cela me l'éteint instantanément et me renvoie sur la page troubleshoot .

    Aider moi s'il vous plaît.

    Merci

    [Translation - Hello For several days, my xbox one has a problem. When I turn it on it puts me on the troubleshoot page. On this page I am blocked because if I press the button continue it makes me a black screen and if I want to reset it it turns
    me off instantly and sends me back to the troubleshoot page. Please help me. Thank you]


    :)
     
    véro fred et les 4, Oct 22, 2019
    #1
  2. véro fred et les 4 Win User

    Page dépanner (troubleshoot)

    If you want my console ID

    [Mod Removed - Personal Information]
  3. XBF Leo G Win User

    Page dépanner (troubleshoot)

    Hello véro,

    Thank you for posting on the Xbox forums. We understand that your console is taking you to the troubleshooting screen instead of the home screen due to a failed system update. Is your console enrolled in the

    Xbox Insider Program
    ? Does the console send you back to the troubleshooting screen after you select the factory reset that keeps games and apps or removes everything? If both factory resets and the offline system update did not resolve the issue, the console

    may need to be repaired
    . You can register your device and set up a repair through the Microsoft website. The article we provided explains more about how to complete this process. Be sure to let us know the results!
  4. véro fred et les 4 Win User

    Page dépanner (troubleshoot)

    Yes but that didn't work

    What can I do now
  5. {Parity} Win User

    Page dépanner (troubleshoot)

  6. WPAK Win User

    Stuck on troubleshoot page

    Hi there,

    please see the steps for E102 on this trouble shooting page, it has all the steps to try regarding this error code

    https://support.xbox.com/xbox-one/console/startup-error-solution

    Including the offline steps

    If all fails you will either need to set up a repair or contact Xbox Support like mentioned on that troubleshooting page. When contacting Xbox Support use either the Phone option or the Microsoft Support Chat option on http://support.xbox.com/contact-us
Thema:

Page dépanner (troubleshoot)

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