paid for game but I can't download it

Discus and support paid for game but I can't download it in XBoX Games and Apps to solve the problem; i "attempted" to buy Star Wars Jedi Knight: Jedi Acadamy from the store yet every time i went to check out to pay i got an error message, basically... Discussion in 'XBoX Games and Apps' started by JayJohnson2107, Jan 25, 2021.

  1. paid for game but I can't download it


    i "attempted" to buy Star Wars Jedi Knight: Jedi Acadamy from the store yet every time i went to check out to pay i got an error message, basically saying that i can't buy it cause something's gone wrong. i try a fair few more times after resetting the
    xbox & checking my bank details but the same message pops up, then i look at my bank to see if i've transferred enough money from my savings into my main bank to pay for it & i find out the payment's already gone through, yet i can't install the game. i'd
    prefer to just have the game i paid for but i'd settle for a refund if the other option's not possible.

    :)
     
    JayJohnson2107, Jan 25, 2021
    #1
  2. Skrdla Win User

    Psychonauts Download

    I purchased this game on digital download and went to re-download it on my new account, where is it and why can't I play the game I paid for?
  3. BOBX07 Win User

    Unable to access any games on the Market Place

    Slight change now. I can now download Demos but not the game I paid for :-S. Just starts jumps to 4% then 0 then tells me it can't be downloaded.
  4. jhnznz Win User

    How to fix Metro: Exodus startup problem on Xbox Game Pass

    Thanks Brad, it looks like Game Pass is just not ready to be an paid product. I can't realistically be expected to download a 61gb game again and again.
  5. Satans Puppet Win User

    No backwards compatibility???!!!

    The one thing that I'm not loving about no Backwards compatibility is that I understand that Xbox 360 games can't be played due to the evolution of next gen but for companies that want to push the download route, they don;t fill me with confidence when we
    can't even get the Arcade games we paid for and downloaded on the new console.
  6. zombinese Win User

    Unable to download games from xbox gold.

    Xbox360 200gig and 500 gig. I can download paid for content, I just can't download anything from Xbox gold's free games. This is since the last update last month. Our Xbox one doesn't have this problem.
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paid for game but I can't download it

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