Paid to change gamertag, but it didn't change

Discus and support Paid to change gamertag, but it didn't change in XBoX on Consoles to solve the problem; I paid to change my gamertag, and I see the charge in my account history, but it wasn't changed. b95691c3-a970-4a5b-a486-448ac8d6f4e9 Discussion in 'XBoX on Consoles' started by Tyler Free, Nov 11, 2017.

  1. Tyler Free
    Tyler Free Guest

    Paid to change gamertag, but it didn't change


    I paid to change my gamertag, and I see the charge in my account history, but it wasn't changed.

    :)
     
    Tyler Free, Nov 11, 2017
    #1
  2. NonZeroSum
    NonZeroSum Guest
    Paid to Change GamerTag and it didn’t change

    Hi cemeterycorpse,

    If your Gamertag has still not updated to the one you paid for, please contact Xbox Support so they can assist you. They'll be able to confirm the charge for the Gamertag change and confirm whether or not it actually changed.

    Regards,
     
    NonZeroSum, Nov 11, 2017
    #2
  3. Paid to Change GamerTag and it didn’t change

    I made an Xbox live account on my phone before I put it on my Xbox and I had typed the gamertag I actually wanted in wrong. So I paid to change it to the correct spelling, and it charged me, but it didn’t change my gamertag. So I have no idea what to do!
    Someone help?
     
    cemeterycorpe, Nov 11, 2017
    #3
  4. Smwutches Win User

    Paid GamerTag Not Changed

    If it's been over 24 hours, you'll want to contact support. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  5. JoelKripton Win User

    Paid Gamertag, Typo, Now I have to pay again?

    This is absolute junk. I can understand the paid change, but now that I'm paid and I need to change _one_ letter in my gamertag, I'm treated like I didn't even change the first one. When one pays for a service, there should at _least_ be the proper amount
    of customer service to be able to fix anything that goes wrong.
  6. NonZeroSum Win User

    Paid to Change GamerTag and it didn’t change

    Hi cemeterycorpse,

    If your Gamertag has still not updated to the one you paid for, please contact Xbox Support so they can assist you. They'll be able to confirm the charge for the Gamertag change and confirm whether or not it actually changed.

    Regards,

  7. WPAK Win User

    my gamertag

    Hi there,

    I'm afraid there are no free gamertag changes, so if you get a forced gamertag change you will get a new auto generated gamertag, if you want to change that one it will be a paid change.
  8. ScheduledAbyss8 Win User

    Freebie gamer tag change

    The gamertag change is free for the first time, subsequent changes will have to be paid
Thema:

Paid to change gamertag, but it didn't change

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