Paid Twice - Would like one refund

Discus and support Paid Twice - Would like one refund in XBoX Sales and Promo to solve the problem; ‪Accidently bought Just Cause 4 again on the same account. Your customer service denied me a refund. I now own Gold and Compete Editions. ‬If i could... Discussion in 'XBoX Sales and Promo' started by corian77, Dec 2, 2019.

  1. corian77
    corian77 Guest

    Paid Twice - Would like one refund


    ‪Accidently bought Just Cause 4 again on the same account. Your customer service denied me a refund. I now own Gold and Compete Editions. ‬If i could get just refunded once for Gold so i only paid once i would be very thankful.

    :)
     
    corian77, Dec 2, 2019
    #1
  2. corian77 Win User

    Paid Twice - Would like one refund

    With your support, I called again. I was told there was difficulty with my request.
  3. Lavindathar Win User

    Paid Twice - Would like one refund

    This shouldnt be allowed to happen, and if it has, you should be eligible for a refund.
  4. DrifterX22 Win User

    Paid Twice - Would like one refund

  5. xJCplDxSHESHO Win User

    Paid Twice - Would like one refund

    insist through support or try sending your case directly with the developed company
  6. corian77 Win User

    Paid Twice - Would like one refund

    Unfortunately posting in the forums is not the right way to process a refund. When you say customer service denied you, can you clarify exactly what you did to request a refund? The appropriate page to go through is this
    one
    . You will also need to check that your purchase was within the last 14 days.
    Denied, I was told to use the website. The Gold Edition was bought Oct 15 and downloaded. Complete Edition was bought tonight Nov 29. As soon as a download starts, no refund is allowed through the site. Its why Im hoping to talk to a human that values
    customers in the future.
Thema:

Paid Twice - Would like one refund

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