Parent account

Discus and support Parent account in XBoX Accessibility to solve the problem; When signing into my Xbox account, it tells me that my parent account isn't valid. That's alright, I looked up some support answers and came up with... Discussion in 'XBoX Accessibility' started by liquidvenom, Oct 21, 2018.

  1. liquidvenom
    liquidvenom Guest

    Parent account


    When signing into my Xbox account, it tells me that my parent account isn't valid. That's alright, I looked up some support answers and came up with the fact that age is taken into consideration. I tried changing the age on my account, restarted
    the system, and nothing. I then tried to put in the email for an existing account also under my name. I got past services and agreements, and it went to download the information . it stopped and told me that Xbox live services were unavailable, telling me
    to try again later. I've waited, and tried again, only to get the same thing again. I tried another account under my mothers name and got the same thing as well. It wont let me sign into xbox live until I complete this, yet I cannot complete it. please help.

    :)
     
    liquidvenom, Oct 21, 2018
    #1
  2. Mrs L
    Mrs L Guest
    Unable to add son to xbox one

    As above,

    Select child
    Sign in as parent
    get to the 50c card authorisation, add card details
    Then get card already exists on account - go through screens - again!!

    Then after about 10 minutes updating account it fails with code 45468.7036976521340.5055251569016685

    Go to xbox errorhelp - can't find it Parent account :(

    Can anybody help please we are pulling our hair out on this

    Just to say the card is on account from xbox and also Microsoft accounts linked to the parents account!
     
    Mrs L, Oct 21, 2018
    #2
  3. KN1GHTMARE
    KN1GHTMARE Guest
    Setting up accounts for family members

    Unfortunately each account needs to be signed in; however you can always let him play on a guest account instead. You can set parental controls on a guest account as well; we actually have a guide for it here: Guest Restrictions
     
    KN1GHTMARE, Oct 21, 2018
    #3
  4. {Parity}
    {Parity} Guest

    Parent account

    {Parity}, Oct 21, 2018
    #4
  5. M3tal Daz3
    M3tal Daz3 Guest
    Changing the age under your profile data cannot change your xbox account from child to adult. If you have registered an account under 18+ of age in xbox live service that is a child account
     
    M3tal Daz3, Oct 21, 2018
    #5
  6. The best place to figure out what the parental account for you profile is, is to sign in at account.microsoft.com/family and it will tell you any family members that are attached to your account including the adult ones. And then sign in with that account
    when it asks for a parent account.
     
    steeledwand7664, Nov 5, 2018
    #6
  7. EliteXsnipes686 Win User

    Terms of Use redirect loop

    is there a way to view the parental account that is associated with mine? because every time i enter the parental account i get "PARENTAL APPROVAL REQUIRED

    That's not the parent associated with your account. The parent listed on your account will need to sign in with their Microsoft account email." i might be entering the wrong account.
  8. Mister Gwyther Win User

    Need answered question.

    There is an option on the Parent Account to remove a child from the parent account, but I'm not sure of a way to attach it to a different parent account.
  9. onyxishere Win User

    How do you add children to your account?

    A child account needs a parental account associated with it. Just follow the instructions to add the parental account (it usually asks for the email info of the parent).
  10. WPAK Win User

    Profiles XBOXONEX creation

    Hi there,

    if the account creating settings have been 'locked' by a parental account then that parental account needs to unlock that option.

    Wrong password could be the cause. To be sure have the parental account owner log into their account at xbox.com and or account.microsoft.com.

    If the parental account settings are unknown then please have the parental account owner try and recover the account settings via:

    https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution


    Something that could be tried is sign out of the Child account and then signing in with the Parental account itself (assuming the parental account is still present)

    Let us know the results
  11. ngocphi Win User

    How can i remove the parental email account from my xbox account

    you. Ned to goto account.microsoft.com then sign in with the parental account then remove the account frommthe family however you will need to readd a new parental account in order to sign into live again

    For parental controls as child accounts cannot not have a parental accout
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Parent account

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