Parent Account

Discus and support Parent Account in XBoX on Consoles to solve the problem; For some reason, even though I do not require a parent account, there is one linked to my Xbox live account. The thing is, the parental account somehow... Discussion in 'XBoX on Consoles' started by Vyriante, Feb 23, 2014.

  1. Vyriante
    Vyriante Guest

    Parent Account


    For some reason, even though I do not require a parent account, there is one linked to my Xbox live account. The thing is, the parental account somehow belongs to my brother's email that hasn't been active for about two years. Because of this I can't download
    updates for Xbox and i can't connect to Xbox live. Does anyone know how to solve this? Much appreciated.

    :)
     
    Vyriante, Feb 23, 2014
    #1
  2. Mrs L
    Mrs L Guest
    Unable to add son to xbox one

    As above,

    Select child
    Sign in as parent
    get to the 50c card authorisation, add card details
    Then get card already exists on account - go through screens - again!!

    Then after about 10 minutes updating account it fails with code 45468.7036976521340.5055251569016685

    Go to xbox errorhelp - can't find it Parent Account :(

    Can anybody help please we are pulling our hair out on this

    Just to say the card is on account from xbox and also Microsoft accounts linked to the parents account!
     
    Mrs L, Feb 23, 2014
    #2
  3. KN1GHTMARE
    KN1GHTMARE Guest
    Setting up accounts for family members

    Unfortunately each account needs to be signed in; however you can always let him play on a guest account instead. You can set parental controls on a guest account as well; we actually have a guide for it here: Guest Restrictions
     
    KN1GHTMARE, Feb 23, 2014
    #3
  4. Parent Account

    Hello Blood samuri666,

    If you have recently become the age of majority you will need to promote your account.

    Age is determined by the date of birth on the Xbox Live account. Once a person turns 18, he or she can follow the steps here to promote their account.

    Promote Child to Adult | Xbox Live Account - Xbox.com

    Hope this helps, Please post back to let us know how you made out.
     
    BriceMcMillan, Feb 23, 2014
    #4
  5. EliteXsnipes686 Win User

    Terms of Use redirect loop

    is there a way to view the parental account that is associated with mine? because every time i enter the parental account i get "PARENTAL APPROVAL REQUIRED

    That's not the parent associated with your account. The parent listed on your account will need to sign in with their Microsoft account email." i might be entering the wrong account.
  6. Mister Gwyther Win User

    Need answered question.

    There is an option on the Parent Account to remove a child from the parent account, but I'm not sure of a way to attach it to a different parent account.
  7. onyxishere Win User

    How do you add children to your account?

    A child account needs a parental account associated with it. Just follow the instructions to add the parental account (it usually asks for the email info of the parent).
  8. WPAK Win User

    Profiles XBOXONEX creation

    Hi there,

    if the account creating settings have been 'locked' by a parental account then that parental account needs to unlock that option.

    Wrong password could be the cause. To be sure have the parental account owner log into their account at xbox.com and or account.microsoft.com.

    If the parental account settings are unknown then please have the parental account owner try and recover the account settings via:

    https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution


    Something that could be tried is sign out of the Child account and then signing in with the Parental account itself (assuming the parental account is still present)

    Let us know the results
  9. ngocphi Win User

    How can i remove the parental email account from my xbox account

    you. Ned to goto account.microsoft.com then sign in with the parental account then remove the account frommthe family however you will need to readd a new parental account in order to sign into live again

    For parental controls as child accounts cannot not have a parental accout
Thema:

Parent Account

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