Past Due billing

Discus and support Past Due billing in XBoX Sales and Promo to solve the problem; G'day all i have not logged on to my xbox in 43 days i try to buy 3 months of Gold and get told i need to Make a payment to restore your subscription.... Discussion in 'XBoX Sales and Promo' started by Jacob Richardson, Sep 16, 2019.

  1. Past Due billing


    G'day all i have not logged on to my xbox in 43 days i try to buy 3 months of Gold and get told i need to

    Make a payment to restore your subscription. It's currently suspended because it's past due AU$79.95

    So am i now forced to fork out $80? I tried to buy 3 months of Gold but it told me i need to fix this billing issue.

    Please help dont know what to do.

    :)
     
    Jacob Richardson, Sep 16, 2019
    #1
  2. denis97g Win User

    Past Due billing

    Yes, you first have to pay the past due amount and then you can buy the 3 months. Make sure to turn off recurring billing once you pay for your subscription to prevent this from happening again.
  3. Exodus Scalpel Win User

    Past Due billing

    Did you have an active subscription before gping offline 43 days?

    Your subscription will alwaya be renewed if not canceled
  4. XBF Crystal P Win User

    Past Due billing

    Hey there Jacob,



    Thank you for letting us know about the issue and for marking the answer.
    We'll be locking the thread. If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day.
  5. Jacob Richardson Win User

    Past Due billing

    Nah i didnt i bought the xbox in November last year and used 3 months of free gold then tried to buy a year but my card declined due to how ive set it up. shame im getting shafted for not using my xbox and not knowing but [Mod Removed - Profanity] happens
    i guess :/
  6. Jacob Richardson Win User

    Past Due billing

    So im paying $80 for nothing then another $30 on top just for 3 months? either way cheers for the quick reply
Thema:

Past Due billing

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