Past-due payments

Discus and support Past-due payments in XBoX on Consoles to solve the problem; I bought Game Pass Ultimate for a month and then the following month when it charged me again I didn't have the funds for it on my Microsoft Account.... Discussion in 'XBoX on Consoles' started by imlosingbraincells, Mar 21, 2020.

  1. Past-due payments


    I bought Game Pass Ultimate for a month and then the following month when it charged me again I didn't have the funds for it on my Microsoft Account. So it didn't go through yet it still says past-due payment even though I never used and I never wanted
    it a second time. Is there a way to fix this without having to pay any sort of amount?

    :)
     
    imlosingbraincells, Mar 21, 2020
    #1
  2. XBF Nestor S Win User

    Past Due Payment

    Hey amaury!

    There is a way to get in contact with us. Follow the link to Request a call back from one of our

    Xbox Support Specialists
    !
  3. Smwutches Win User

    Past Due Payment

    It sounds like you have $4.12 in your Microsoft account balance (which you can check at http://commerce.microsoft.com) so if you use that, you will only need to pay the $6.76 on your card.
  4. Smwutches Win User

    Past Due Payment

    I believe you'll get another month, but you'll want to contact support and speak to billing for clarification. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
  5. denis97g Win User

    Past Due Payments

    you'll need to use other payment methods, you can't buy xbox live with your account balance.
  6. XBF Nestor S Win User

    Past Due Payment

    Hey Threezi!

    Thanks for taking the time to bring this inquiry to us! The best course of action would be to get in

    contact
    with one of our Xbox Billing Specialist. Give it a shot and let us know if we can further assist with this or any other question or concern!

    Thanks

    -N
Thema:

Past-due payments

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