PAST-DUE SUBSCRIPTIONS AND PAYMENT METHOD

Discus and support PAST-DUE SUBSCRIPTIONS AND PAYMENT METHOD in XBoX Accessibility to solve the problem; IS THIS A JOKE??? Gift cards, subscription cards, or your Microsoft account balance can't be used to pay for a past-due subscription. WHY???? I... Discussion in 'XBoX Accessibility' started by FlashJupiter, Sep 15, 2019.

  1. FlashJupiter
    FlashJupiter Guest

    PAST-DUE SUBSCRIPTIONS AND PAYMENT METHOD


    IS THIS A JOKE???

    Gift cards, subscription cards, or your Microsoft account balance can't be used to pay for a past-due subscription.

    WHY????

    I bought 1 month subscription for Elder Scrolls Online. I didn't knew if I would like the game or not to continue playing it. After one month I tried to buy again ESO PLUS
    subscription but for the next 10 days the store of the game said that the
    subscription is purchased. I decided to send them a ticket today but unfortunately for me the
    subscription ended today. I tried to purchased again but I found out that it was trying 10 days ago to charge my account automatically for the next month without my knowledge and because I didn't have any money the status of the
    subscription changed to past-due.

    The real problem is that I have the money on my account now but it doesn't accept them and demands to take the money from a credit card or paypal which I don't have. If I do nothing I will not be able to play
    Elder Scrolls Online and when my Xbox Live expires it won't let me pay for XBOX LIVE again because I haven't payed my 12,99 past-due
    subscription.

    :)
     
    FlashJupiter, Sep 15, 2019
    #1
  2. DrifterX22 Win User

    Past due subscription

    How to pay for your past-due subscription

    • Note: For info about managing payment options for your Microsoft account, see Change the payment method or
      credit card linked to your Microsoft account
      .
    • Sign in to Services & subscriptions with your Microsoft account, then:
      • Find your past-due subscription in the list and select Pay now. Make sure you're signed in to the Microsoft account associated with the subscription that's past due.
      • Update your payment method: If your credit card, PayPal, or other online payment service has expired, update it with the new expiration date.
      • Add a new payment method: If your payment option isn't valid or you want to change it, add a new way to pay.
      • Once your payment option is set, select Next to make the payment.

    View more topics related to subscriptions

    Manage my services & subscriptions

    Troubleshooting

  3. gds1972 Win User

    No possible payment method for my overdue payment?

  4. ThorX360 Win User

    PAST-DUE SUBSCRIPTIONS AND PAYMENT METHOD

  5. ImpaledGremlin Win User

    PAST-DUE SUBSCRIPTIONS AND PAYMENT METHOD

    Like most subscription services it likes a method that allows a regular payment method so each month it knows payment should work, gift cards etc dont fit that.

    For live i added a card then once paid cancelled auto renew and card and just ensure I'm always in date by adding more prior to it running out
  6. {Parity} Win User

    PAST-DUE SUBSCRIPTIONS AND PAYMENT METHOD

    You will need to follow the instructions
    here
    . If the payment method you want to use is not an approved method then you will have to add one that is approved.
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PAST-DUE SUBSCRIPTIONS AND PAYMENT METHOD

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