Pay my 6.99 delay just with my microsoft balance without adding any payment option

Discus and support Pay my 6.99 delay just with my microsoft balance without adding any payment option in XBoX Sales and Promo to solve the problem; I just want to pay my debt but Microsoft don't want do not want me to pay just with my Microsoft balance, i have no other payment option so what can I... Discussion in 'XBoX Sales and Promo' started by Kereon16, Jan 17, 2019.

  1. Kereon16
    Kereon16 Guest

    Pay my 6.99 delay just with my microsoft balance without adding any payment option


    I just want to pay my debt but Microsoft don't want do not want me to pay just with my Microsoft balance, i have no other payment option so what can I do ?
    Pay my 6.99 delay just with my microsoft balance without adding any payment option [​IMG]


    :)
     
    Kereon16, Jan 17, 2019
    #1
  2. MXR Alpha Elite Win User

    Pay my 6.99 delay just with my microsoft balance without adding any payment option

    Sorry for the inconvenience, You are not able to pay past due balances with Microsoft Balance.
  3. The Viral Cyrix Win User

    Pay my 6.99 delay just with my microsoft balance without adding any payment option

    @DiabeticDad. You are wrong. A user can not pay a past due balance using Microsoft account credit. You need to pay using one of the payment options listed
  4. FreeAndSay Win User

    Pay my 6.99 delay just with my microsoft balance without adding any payment option

    Hi there,

    You can pay your debt using Microsoft balance by contacting the official Xbox support, you also able to purchase Xbox live gold or Xbox game pass!

    Here's the link to contact them support.xbox.com/contact-us

    Thank you!
  5. XBF Brad A Win User

    Pay my 6.99 delay just with my microsoft balance without adding any payment option

    Hello Kereon,

    Sorry for the issue with your payment. Unfortunately, you are unable to use currency to pay a past due balance. You will need to use a credit/debit card as it is overdue. You can request a call back and speak with support agent.

    When you go to
    Contact Us
    to get it to request a callback follow these steps:

    • Step 1 ----select Xbox One
    • Step 2 ----select see more options then subscription changes
    • Step 3-----select show contact options
    • Step 4 ----select request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

    Hope this helps.

    Thanks,

    Brad

    Xbox Forum Team

    Thanks,

    Brad
  6. DiabeticDad Win User

    Pay my 6.99 delay just with my microsoft balance without adding any payment option

    In the US you can go to GameStop ( gaming store) and can ask for the exact amount of credit you need to pay off the amount without giving Microsoft any account information.
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Pay my 6.99 delay just with my microsoft balance without adding any payment option

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