Paying for an item but not receiving them

Discus and support Paying for an item but not receiving them in XBoX Games and Apps to solve the problem; I paid for two items from the xbox store, destiny 2 silver costing £11.86. The money was taken from my account but i havent recicved the items.... Discussion in 'XBoX Games and Apps' started by XS1LENTSN1PEZX, May 3, 2021.

  1. Paying for an item but not receiving them


    I paid for two items from the xbox store, destiny 2 silver costing £11.86. The money was taken from my account but i havent recicved the items.

    :)
     
    XS1LENTSN1PEZX, May 3, 2021
    #1
  2. The Doctor06 Win User

    INFORMATION regarding the 2 hour Double XP....Use or lose it

    I find it humorous that you are a "Ambassador" and work for a gaming company, but can't understand the concept that when you pay for a game that says you are getting an item, then don't receive that item, it is wrong. As a employee benefits specialist, do
    you tell employees you are getting a particular benefit and then not give it to them? Is that right or wrong?
  3. SigmaTheDJ Win User

    Xbox One Day One Controller broken

    I have the same problem. In the UK, both Amazon and Google will send you a new replacement without you having to return the faulty item first. They also pay for the return shipping. If you don't return the defective item within X number of days, they charge
    you for the replacement, so you can't rip them off and keep both while only paying for one. There's no reason why MS can't do this. I was told that I had to pay to ship my controller from the UK to Prague and that it could take up to 28 days from them receiving
    it to get a replacement to me. The customer service is really bad.
  4. LegoNinja187 Win User

    Xbox Balance

    You will receive a prompt when purchasing an item, make sure you choose to use your account balance, If the item is more than $5 you will need to select another payment option to pay the rest.
  5. Epic Louie Win User

    having problems finding my DLC please help

    You have to pay for the dlc items. You can find them in various shops. There are a few dlc items in Oakvale. I bought a few of the items yesterday and today. I have an unlimited amount of money, and I have the best weapons in the game. You just have to search
    for them.
  6. TroHAM Win User

    Transfer of Xbox Live Arcade Games

    No. If your account has been banned, your previous purchased items is lost. You can't download them again without paying for them.
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Paying for an item but not receiving them

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