Paying issues

Discus and support Paying issues in XBoX Sales and Promo to solve the problem; I bought xbox game pass for a 5.9 turkish liras but microsoft store took extra 6 turkish liras in my card and did not refund it. [img]... Discussion in 'XBoX Sales and Promo' started by BurakTaşcı, May 22, 2019.

  1. BurakTaşcı
    BurakTaşcı Guest

    Paying issues


    I bought xbox game pass for a 5.9 turkish liras but microsoft store took extra 6 turkish liras in my card and did not refund it.
    Paying issues [​IMG]


    :)
     
    BurakTaşcı, May 22, 2019
    #1
  2. ooD0C H0L1DAYoo Win User

    Paying issues

    Look at you're picture you posted.

    There changing you for xbox gamepass & something from the Microsoft Store.
  3. SpiffyCorpse Win User

    Paying issues

    Did you purchase anything else? It looks like that's for a different transaction.
  4. Miss Rockstar x Win User

    Paying issues

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or visit http://support.xbox.com/contact-us for your country.

    You can also try using the self serve request a refund service. It will show all transactions so if that charge is different from the game pass charge it would display what the charge is for.

    To request a self-service refund:

    1. Navigate to account.microsoft.com and sign-in.
    2. From the top menu bar, select Payment & billing > Order history.
    3. Navigate to a purchased game or app, and select Request a refund. Any refund request and cancellation of the Xbox Live gold subscription are being handled by our Xbox Chat Support Specialist. To get a better assistance
      regarding this matter, we recommend that you get in touch with our Xbox Chat Support Team. To do this, you may refer to the link below:

      Xbox Chat Support

      Should you need further assistance, feel free to post anytime.
  5. HassanB Win User

    a issue of paying in china

    Hi,

    It's because China isn't an officially supported Xbox LIVE region so you'd have issues purchasing and downloading content. You're only able to add payment methods to your account that are supported in the region which you registered your account under.

    This means that if you chose United States, you'd have to have a US based payment method to purchase items from the marketplace. Since this is a free item, you could try to download it from your console and see if that works, but if you're attempting to purchase
    items from Xbox.com you'll have to have a valid payment method that is supported at this point in time.
  6. banej Win User

    a issue of paying in china

    Hi, unfortunately alipay is not an accepted payment method. Maybe you can try using paypal or even a debit card (威士/万事达 转账卡)
Thema:

Paying issues

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