Payment And billing,it does not let me buy the xbox game pass ultimate

Discus and support Payment And billing,it does not let me buy the xbox game pass ultimate in XBoX Sales and Promo to solve the problem; do not let me buy the xbox game pass ultimate, at the time of making the purchase tells me that the information on the card is incorrect or that the... Discussion in 'XBoX Sales and Promo' started by XxGABOxX11, Jul 4, 2019.

  1. XxGABOxX11
    XxGABOxX11 Guest

    Payment And billing,it does not let me buy the xbox game pass ultimate


    :)
     
    XxGABOxX11, Jul 4, 2019
    #1
  2. XBF Felixx P Win User

    Payment And billing,it does not let me buy the xbox game pass ultimate

    Hello XxGABOxX11!

    Thanks for reaching out to Xbox forums support.

    I'm sorry to hear about your issues with trying to purchase Game Pass Ultimate.

    I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account and see what might be causing that issue.



    As
    provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Felix

    Xbox forums support
  3. DrifterX22 Win User

    Payment And billing,it does not let me buy the xbox game pass ultimate

    I would suggest you verify your billing information; if you continue to get the error you may need to contact a support rep.

    Sign in to your Microsoft account to verify billing info.

    How to change your billing address online

    1. In a browser, go to
      My Account
      .
    2. If needed, sign in to the Microsoft account you want to change.
    3. Select Payment & billing, and then select Billing info.
    4. Select Edit profile, and then follow the instructions to correct your billing address.
    5. Try to make your purchase again.

    How to change your billing address on Xbox One

    1. Press the Xbox button
      to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Under Account, select Payment & billing.
    5. Select Change billing address.
    6. Edit your billing account information.

      Note To skip billing information that does not need to be updated, press B
      on your controller, and then select Next.
    7. Select Save info when you’re done. If you need to change something else, select Make more changes.

    How to change
  4. XBF Leo G Win User

    error when upgrade game pass

    Hello mohammedbalawi,

    Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Are you attempting to get

    Xbox Game Pass Ultimate
    , purchase Xbox Game Pass or convert your Xbox Live Gold to Xbox Game Pass Ultimate? Do you have any

    past due subscriptions
    ? Are you getting this error on a Xbox One or Windows 10 computer? Be sure to let us know the results!
  5. lemon pledge 69 Win User

    Secret Agent and Ninja DLC outfits didn't download

    i pre ordered dying light ultimate edition but when it got released i check xbox store it shows me i still have to buy ultimate edition and that i have dying light the normal edition bought and installed , i checked the payment billing from my email and
    told me i bought the ultimate edition. And i still didnt get the add ons, but i got the season pass
  6. varialman69 Win User

    What happens to my xbox live gold account AFTER the Game Pass Ultimate expires?

    So if I buy 12 months of Xbox Gold, does it auto convert to Ultimate Game Pass or should I just purchase the 12 months of Ultimate Game Pass?
Thema:

Payment And billing,it does not let me buy the xbox game pass ultimate

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