Payment help.

Discus and support Payment help. in XBoX on Consoles to solve the problem; I got a message saying my account was suspended for a charge that was declined. I have recently put money on the debit card to pay for the charge. How... Discussion in 'XBoX on Consoles' started by slayground, Jun 17, 2014.

  1. slayground
    slayground Guest

    Payment help.


    I got a message saying my account was suspended for a charge that was declined. I have recently put money on the debit card to pay for the charge. How can I pay for it? Will the charge be resubmitted by itself or is there a way to make the payment go through?

    I am still able to use all the features of gold so I don't really know why it says I'm suspended but I do see where it declined my purchase of a game.

    :)
     
    slayground, Jun 17, 2014
    #1
  2. buy fifa coins with psc?

    hello!
    Interesting that nobody seems to know the answer to this relatively simple question! lol
    One way of figuring it out is just to check out psc's HP - they list all of their "partners" - platforms that offer the payment method.
    I happen to know, through this site that you can very well use all sorts of PP cards to buy fifa coins!
    Hope this helps, good luck!
     
    Mlle.Virtuella, Jun 17, 2014
    #2
  3. Payment Help

    Hi, I currently have £5 on my xbox account. I tried to pay for one month of EA Access which is £3.99 however, to pay, I have to put in a credit card. This is really annoying as I have to put in a credit card even though I have £5 in my account and it might
    take money from the credit card instead. This always happens when I try to buy something with money in my account and it always says that I have to put in a bank card which I'm not sure if it will use the money in my account or use the money in the credit
    card. Please tell me if there is a way to pay for something without entering a credit card, and if there isn't, please tell me if it will take the money from the credit card or use the money in my account. Thank you for taking your time to read this! Payment help. :)
     
    RoliFootballer, Jun 17, 2014
    #3
  4. Daft Badger
    Daft Badger Guest

    Payment help.

    As this is a billing issue you would need to phone support for your region & speak to them.Explain the situation & they should be able to take any owed payments & unblock your account.
     
    Daft Badger, Jun 17, 2014
    #4
  5. Mister Darcy-9112DFB Win User

    Help on Payment

    Greetings, H4v0K Ac3. Before calling support can you please log on to
    https://billing.microsoft.com
    and make sure everything is configured correctly with regards to your payment options according to this sticky:

    forums.xbox.com/.../153161.aspx
    ? If there are any discrepancies in your billing information you may encounter errors.

    If everything looks good on your end then I would recommend getting in touch with phone support for your region.

    Thank you! Let us know if you have any further questions.
  6. Misses Quinzel Win User

    Help with payment

    Hey there, GucciGlo1017! I'm sorry to see you are unable to not only use your payment options, but you can't even add new ones on the console. I went ahead and bubbled you up to the correct team to fix this. I hope we can work this out! :D
  7. TomDavies1997 Win User

    Payment help.

    Thank you.

    Do you have the UK support number? :)
  8. Big Nik UK Win User

    Payment help.

    call support in your region, they should be able to help
  9. Smwutches Win User

    Payment Help

    Microsoft currency can only be used to be purchase games, DLC, avatar items, etc. from the Xbox store. Even though EA Access is available to purchase from the Xbox store, it is a subscription service from EA. You can't use Microsoft currency to pay for
    third party subscriptions, or any subscription really.
Thema:

Payment help.

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