Payment Issues

Discus and support Payment Issues in XBoX Accessibility to solve the problem; I redeemed an XBOX GIFTCARD for $25. So, now I am trying to buy XBOX LIVE. The amount is 12.50 right now for an extension of xbox live because of the... Discussion in 'XBoX Accessibility' started by Aaron Lycan, Apr 16, 2019.

  1. Aaron Lycan
    Aaron Lycan Guest

    Payment Issues

    I redeemed an XBOX GIFTCARD for $25. So, now I am trying to buy XBOX LIVE. The amount is 12.50 right now for an extension of xbox live because of the spring sale if you know. How can I purchase this? I click on extend but how can I use the money from my
    gift card instead of a credit card etc.?

    Edit: I figured it out. Thanks to everyone for your help!

    Aaron Lycan, Apr 16, 2019
  2. onyxishere Win User

    Payment issue

    Sorry but you are limited to currency (cards can be purchased in a store), credit card (Visa or Mastercard) or paypal which can be set up through your bank account.

    Any other billing issues should be taken up through phone support. 1-800-469-9269 in North America or click the link to arrange a call back.
  3. Mister Cazador Win User

    Payment issue

    Hi there Silent Warpig, thanks for reaching out.

    For a billing issue of this nature, please contact our
    Chat or Phone support team
    directly as they'll be able to take a closer look into this with you to explore your options further.
  4. Pleshek Win User

    Payment issues

    For more info my card is shown in settings on console and works for xone games but not for backward compatibility games.
  5. Anghellic Karma Win User

    Payment Issues

    It would be best to contact Microsoft Support directly, rather than post your issue on a community forum. It would probably lead to quicker resolution of the issue as well!
  6. steeledwand7664 Win User

    Payment Issues

    Another question is this a regular bank debit/credit card or is this one of those prepaid like visa cards that you can purchase from a store?

Payment Issues

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