Payment processing problem

Discus and support Payment processing problem in XBoX Accessibility to solve the problem; Hello, I am experiencing an issue, where I try to purchase a DLC pack for Rock Band on Xbox 360. After I confirm my payment method(my credit card,... Discussion in 'XBoX Accessibility' started by yapko, Sep 25, 2019.

  1. yapko
    yapko Guest

    Payment processing problem


    Hello,

    I am experiencing an issue, where I try to purchase a DLC pack for Rock Band on Xbox 360. After I confirm my payment method(my credit card, valid), I am being sent to a payment processing window, with XBOX Live logo and "trasaction is encrypted" information.
    I've been waiting and waiting and it never ends processing.

    Picture related.


    Payment processing problem [​IMG]


    Sorry if I chose wrong category.

    :)
     
    yapko, Sep 25, 2019
    #1
  2. yapko Win User

    Payment processing problem

    I am sorry for bad phrasing. I tried to buy it via internet browser on my PC, and yes, I tried on Xbox marketplace. It seems like only Rock Band 4 DLCs are supproted right now?

    This is the link for DLC
  3. Onyx Is Here Win User

    Payment processing problem

    Sorry to hear it. There may be a temporary issue with the store on the console. Have you tried making your purchase on
    https://xbox.com ?
  4. MaskedNutria703 Win User

    Contact us at Microsoft support

    same problem processing payment and won't go threw using debit or credit cards
  5. XA JJKILLERs Win User

    Trouble processing payment

    I'm not sure if it was the same error code, but about a year ago I had a similar message when trying to purchase a game which said that it was having trouble processing my payment. I knew there was no issue with my debit card, so I wasn't sure what
    was causing it either. I wound up backing out of the Store and left it alone until later that evening. Then I tried again, a few hours later, and it went through fine. Just thought I'd add this, in case you might want to try again and see if it does go through.
    Good luck!
    Yes the same thing happened to me think the servers are being taxed this week
  6. Ishan8123 Win User

    Trouble Processing Payment

    Since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
    http://support.xbox.com/contact-us .

    Don't forget to explain your situation and they will be able to help you:)
Thema:

Payment processing problem

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