Pays and facturation

Discus and support Pays and facturation in XBoX Sales and Promo to solve the problem; I Bought a month of gold and they charged me and I didn't get the gold I Hope you fix it soon >: V 185bdde2-036f-4c67-bb35-ca09334ea49b Discussion in 'XBoX Sales and Promo' started by AlvaroRestrepo1, Apr 16, 2019.

  1. Pays and facturation


    I Bought a month of gold and they charged me and I didn't get the gold

    I Hope you fix it soon >: V

    :)
     
    AlvaroRestrepo1, Apr 16, 2019
    #1
  2. DrifterX22 Win User

    Pays and facturation

    Log into your Microsoft account and make sure it is there. You can try logging yourself out of the Xbox and logging back in to trigger a "sync" so to speak.
  3. M3tal Daz3 Win User

    Pays and facturation

  4. AlvaroRestrepo1 Win User

    Pays and facturation

    Dont engine

    Playstation is better >:v
  5. yobrizo Win User

    Pays and facturation

    visit https://account.microsoft.com/billing/orders?fref=home.card.payment-and-billing
  6. XBF Steven R Win User

    Pays and facturation

    Hey there
    AlvaroRestrepo1


    Thanks for letting us know about the situation.

    I can see how not being able to use your Gold sub could be irritating, so let's see if we can help.

    If you haven't already, I would recommend removing your profile from the console and then redownload it following the steps outlined in our

    How to add or remove a Microsoft account on Xbox One
    support article.

    When you get a chance, give that a try and let us know if that helped.

    Thanks!
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Pays and facturation

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