PC game pass login fail

Discus and support PC game pass login fail in XBoX Accessibility to solve the problem; Hey, The pc game pass app downloaded fine and is working, but i cant login. It opens up the login screen and i choose my acct, it says lets continue... Discussion in 'XBoX Accessibility' started by ScuzAU, Jun 29, 2019.

  1. ScuzAU
    ScuzAU Guest

    PC game pass login fail


    Hey,

    The pc game pass app downloaded fine and is working, but i cant login. It opens up the login screen and i choose my acct, it says lets continue (as if its fine) but wont login.

    because i can not get past this step, i can also not sign up for game pass.

    I have tried reinstalling the app multiple times.

    i updated and am on the latest windows version 1903.

    i signed up for pc game pass on the website, but that was pointless as i still can not login via the app. MS gave me a refund as well.

    Anyone got any tips for signing in?

    Cheers, thx

    :)
     
    ScuzAU, Jun 29, 2019
    #1
  2. ScuzAU Win User

    PC game pass login fail

    Hi thx for the reply.

    i just tried this and it hasnt worked for me. There is no option to uninstall Xbox IDP either, to try reinstalling again. i assume its a kind of plugin?

    Xbox IDP does not have an individual app, at least none i can find on the PC.

    May have to wait for an update to the game pass app or to windows itself.

    Cheers

    Later-installed the xbox companion app that logged in automatically. I had an Xbox one in the past that is connected to the acct. Opening the pc game pass beta app and it logged me in automatically. I cant subscribe to game pass again till the month is out,
    given i have already subscribed and got a refund.
  3. XBF Eladio M Win User

    PC game pass login fail

    Hey ADRIAN

    Thank you so much for taking the time to post this on the Xbox Forums.

    The Xbox Game Pass app is currently in a beta state and there are currently some functions that are not working as intended.

    In regards to not being able to log into the app, the
    Windows 10 Xbox (Beta) App FAQ
    states that you should "reinstall the Xbox
    IDP
    (Identity Provider) to fix the issue".

    I would reccomend that you review the article and see if the steps outlined there are able to assist you with resolving this matter.

    Go ahead and give this a go and let us know your results!
  4. denis97g Win User

    Solved: Game Pass by mistake

    Hi, login to your account on the pc, go to services and subscription and cancel the game pass.
  5. Abatar Win User

    Login or password is not valid.

    I'm not able to login, email or password is not valid. But from a PC works fine. Same account fails from Xbox. I can't download anything since it does not login. It is the login failing at this point. It is like it just will not accept my email and password.
    I know they are correct. Thanks for the reply
  6. FreakRoach Win User

    Xbox Game Pass for Pc

    It says that my device is not connected to my Microsoft Account, but is it!
    How do you login to your PC? Are you using the same account to login to Windows 10 on which you have game pass subscription?
Thema:

PC game pass login fail

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