PC Game Pass Subscription Troubles

Discus and support PC Game Pass Subscription Troubles in XBoX on Windows to solve the problem; Hello. Since 2 weeks my PC Game Pass Subsciption doesnt work anymore altough i payed at the 6th of March. Whenever i wanna download or play a game it... Discussion in 'XBoX on Windows' started by DariusP3, Mar 21, 2020.

  1. DariusP3
    DariusP3 Guest

    PC Game Pass Subscription Troubles


    Hello.

    Since 2 weeks my PC Game Pass Subsciption doesnt work anymore altough i payed at the 6th of March. Whenever i wanna download or play a game it tells me i have to "join the Gamepass". But i have a subscription, and i can even look it up in my account here.
    I dont understand it. Whenever i cancel the subscription and want to renew it i get an error or a text telling me that my subscription ends at the 6th of march (which is already over).

    I really dont know whats going on or how to fix this.

    PS: Is there any possibility to get in a conversation with a worker of the chat support? i was waiting in the queue for ages and never found anyone.

    Can you call them?

    Bye

    :)
     
    DariusP3, Mar 21, 2020
    #1
  2. MoeZArts Win User

    PC Game Pass Subscription Troubles

  3. DariusP3 Win User

    PC Game Pass Subscription Troubles

    Hi,

    thanks for the answer. My Billing history tells me that i payed 3,99 on the 05/03 but also that my subscription ends on the 05/03. Seems like the dates are frozen in my account, i dont know. Also when i cancel the subscription and renew it, nothing happens,
    its still the same.

    I'll try to contact the X-Box Support Team then...
  4. LegoNinja187 Win User

    Gamepass games launch and then immediatly close

    I'm not too good with PC trouble shooting, but I will offer some suggestions.

    Have you tried simply restarting your PC, making sure that your Game pass subscription is still active.

    Are these the only games that are doing this?
  5. XBF Brad A Win User

    Game Pass games won't connect to Xbox Live?

    Hello Ivan,

    Yes with the game pass on PC you will need an Xbox live gold subscription also. Currently there is a subscription called Ultimate game pass, this subscription combines game pass for PC and console, also has Xbox live gold.

    Game Pass Ultimate FAQ

    Thanks,

    Brad
  6. Sagaroth Win User

    Xbox Game Pass for PC to Ultimate

    Hello !

    If you subscribe to a Game Pass Ultimate subscription, the days remaining on your Game Pass PC subscription will be converted to additional Game Pass Ultimate days.

    Enjoy the games!
Thema:

PC Game Pass Subscription Troubles

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