PC Xbox Game Pass "Due to a suspension,..."

Discus and support PC Xbox Game Pass "Due to a suspension,..." in XBoX on Windows to solve the problem; Had talked to support and they sent me a link showing I have 100% active services and never had an infraction. Yet every time I open the app. It tells... Discussion in 'XBoX on Windows' started by SyndicateC, Jun 12, 2019.

  1. SyndicateC
    SyndicateC Guest

    PC Xbox Game Pass "Due to a suspension,..."


    Had talked to support and they sent me a link showing I have 100% active services and never had an infraction. Yet every time I open the app. It tells me "Due to a suspension, Xbox Live features may be limited." Obviously a bug that should be fixed. It
    caused me to waste time trying to figure out whats going on, and created a lot of confusion. Please look into this.

    :)
     
    SyndicateC, Jun 12, 2019
    #1
  2. PainMonkey Win User

    PC Xbox Game Pass "Due to a suspension,..."

    I also have the same banner showing up. In addition, when starting Metro Exodus (after two system restarts) I get to random points in the into cinematic when the screen goes black and I get a pop-up saying that Xbox Live is unable to see me as logged in
    or something (forgot the exact wording) and I spam the retry button, and used the "log in to a different account" button (I only have one account) and the whole time my email is listed in the top right corner of the initial pop-up.
  3. EricKenvin Win User

    PC Xbox Game Pass "Due to a suspension,..."

    I'm seeing this as well. I logged into https://enforcement.xbox.com/en-US and it says "Congratulations! You have a perfect record" so it seems like it's a bug in the app. Hope it gets fixed soon.
  4. BarryJ Win User

    PC Xbox Game Pass "Due to a suspension,..."

    I have exactly the same hopefully it is fixed soon
  5. AaronJamesx38 Win User

    Please add Hyper Universe in xbox game Pass for PC

    I honestly don't think this game would come to Xbox Game pass PC as its free on Xbox One so if it was due to come to Windows 10 store it will most likely be free
  6. RandyAU93 Win User

    rules of enforcement problem

    As has been noted, if the suspension was issued back in 2016, it cannot be reviewed due to its age.

    As to what brought about the suspension, Microsoft reviews every report that is submitted to them. They can then review previous messages, in-game telemetry … anything that passes through their servers. Suspensions are only issued in the presence of solid evidence
    of something that broke the Xbox Live Code of Conduct.
Thema:

PC Xbox Game Pass "Due to a suspension,..."

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