Permabanned account, but totally fine on Xbox Enforcement

Discus and support Permabanned account, but totally fine on Xbox Enforcement in XBoX Accessibility to solve the problem; Hi everyone, I would like to ask for support. I had a Xbox Live account I used to play with on the 360 era (2011), then I just quit video games and I... Discussion in 'XBoX Accessibility' started by Numinaex, Feb 22, 2021 at 6:42 PM.

  1. Numinaex
    Numinaex Guest

    Permabanned account, but totally fine on Xbox Enforcement


    Hi everyone, I would like to ask for support.

    I had a Xbox Live account I used to play with on the 360 era (2011), then I just quit video games and I sold my Xbox 360. I have a Xbox Series X now, and I would like to recover the gamertag I used.

    The problem is that whenever I try to access my account on my new Xbox, it says that it is "permanently suspended", so I visited the website suggested (enforcements.xbox.com), but everything seems fine. I'm now using another gamertag, but I would like to recover the one I used for so many years on my Xbox 360. Is it possible in some way?

    Please help. I'll leave a pic of my status on enforcements.xbox.com here.


    Permabanned account, but totally fine on Xbox Enforcement [​IMG]


    :)
     
  2. (Farscape) Win User

    Permabanned account, but totally fine on Xbox Enforcement

    how long since you used the account, they are closed after a few years of none use now.
  3. ikickbutt003 Win User

    Account Suspension - Multiple Accounts on One Xbox

    other accounts should be fine. you can also use the subscription even if the main account is suspended, as long as its not permaban.
  4. MarsNeedsTacos Win User

    why can't i properly communicate with the xbox enforcement team?

    As others have said, all enforcement would have time for is putting out fires on here. That said, if you lost your account it was after an investigation, permabans aren't handed out lightly or without evidence. Sorry.
  5. GrubbiestEmu Win User

    Cancel your gold subscription after you have been perm'd?

    If an Xbox Live account is permabanned the subscription tied to that account is cancelled. So it sould stop charging for the renewal.
  6. MarsNeedsTacos Win User

    Account permanent suspension

    You didn't catch a permaban just for one infraction most likely, you should check with enforcement and get clarity.
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Permabanned account, but totally fine on Xbox Enforcement

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