Philips 42PFL5405H: Philips 4K HDTV vs XBox One

Discus and support Philips 42PFL5405H: Philips 4K HDTV vs XBox One in XBoX TV Hardware to solve the problem; Philips (Televisions) 42PFL5405H: Philips 4K HDTV vs XBox One (and I'm the one losing the fight...) Hi there E.J, Thanks for the reply here in Xbox... Discussion in 'XBoX TV Hardware' started by E.J.Berry, Mar 25, 2019.

  1. E.J.Berry
    E.J.Berry Guest

    Philips 42PFL5405H: Philips 4K HDTV vs XBox One


    Philips (Televisions) 42PFL5405H: Philips 4K HDTV vs XBox One (and I'm the one losing the fight...)
    Hi there E.J,

    Thanks for the reply here in Xbox Forums. Unfortunately, we do not have the appropriate tools to help assist with 3rd party Universal controllers and/or TV settings. We do have a troubleshooting article available to help assist with the Xbox Console:

    • How to adjust the display settings on your Xbox One
      • "Calibrate HDTV lets you configure the optimal settings for your TV. You can adjust the aspect ratio, sharpness, brightness, contrast, and other settings. You may also need to adjust some settings on your TV, so check the manufacturer’s documentation for
        information about how to access the menu options on your TV."
    Thank you for letting us know about the issue. If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.
    We'll be locking the thread due to not having the appropriate tools to further assist.

    :)
     
    E.J.Berry, Mar 25, 2019
    #1
  2. XBF Crystal P Win User

    Philips 42PFL5405H: Philips 4K HDTV vs XBox One

    Hi there E.J,

    Thanks for the reply here in Xbox Forums. Unfortunately, we do not have the appropriate tools to help assist with 3rd party Universal controllers and/or TV settings. We do have a troubleshooting article available to help assist with the Xbox Console:

    • How to adjust the display settings on your Xbox One
      • "Calibrate HDTV lets you configure the optimal settings for your TV. You can adjust the aspect ratio, sharpness, brightness, contrast, and other settings. You may also need to adjust some settings on your TV, so check the manufacturer’s documentation for
        information about how to access the menu options on your TV."
    Thank you for letting us know about the issue. If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.
    We'll be locking the thread due to not having the appropriate tools to further assist.
  3. RomkaZzz Win User

    Philips 42PFL5405H: Xbox ONE + PHILIPS 4K TV chopping

    Try to change HDMI cable and connect it to HDMI 1 input.
  4. YellowJacket LE Win User

    4k TV, Buy Now or Wait for Scorpio

    It doesn't hurt to pick up a 4k TV now especially with some nice priced ones out there currently. My lady bought our 55'' 4k Vizio which replaced our 40'' Philips HDTV and I'm in love with it. My games have never looked so good and I can't wait to actually
    try an actual 4k game.
  5. Geth Win User

    Philips 42PFL5405H: Screen ratio

    Is it in games only or dashboard as well?
  6. E.J.Berry Win User

    Philips 4K HDTV vs XBox One (and I'm the one losing the fight...)

    To the people who are suggesting, "Try contacting the manufacturer of..." I've been there, done that.

    After four calls to Philips and being told it was because my remote was incompatible. (Don't understand why they would think a remote would matter worth a hill of beans about the TV input being detected, but okay.) I called Logitech...

    After two hours on the phone with Logitech, they told me what I already knew, their product was fine, they suggested calling Microsoft to verify that the signal from the Xbox One has the proper digital signal embedded to make the HDTV respond.

    Now I'm being referred BACK o the start of this loop to start all over.

    Incredible...

    Blame the other guy.

    Are y'all Congressmen or something? LOL

    Anyway...

    1. Xbox One, Direct TV and Sony Blu-Ray all connect with individual HDMI

    2. Philips 4K HDTV as Optical Audio out to my Sony Home Theater Receiver

    3. Activating Direct TV or Sony Blu-Ray cause automatic switching of HDMI inputs and audio/video works.

    4. Activating Xbox One causes NO CHANGE of input to the Philips 4K HDTV
Thema:

Philips 42PFL5405H: Philips 4K HDTV vs XBox One

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